Retail hardware, software, and Shopify Point of Sale
Hey, @beautybella!
Thanks for getting in touch!
I am sorry hear about the issues with your Pinterest catalog! Did you manage to click on the link which says 'Pinterest Catalog site'? If you click there, it should provide you with examples of how to fix those errors. Do you know what the errors say?
It can take up to 5 business days for the product catalog to sync for the first time. After the first sync, Pinterest will scrape for product updates every 48 hours. They have a help page here with common FAQ's which may help you with this!
As Pinterest is a third party channel, these issues would be entirely supported by them and not Shopify. We can only assist if there is a technical issue on our side. If the link in the error banner does help, then please reach out to Pinterest's help team by clicking here or via their email here: [email protected]
Maz | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024A big shout out to all of the merchants who participated in our AMA with 2H Media: Holi...
By Jacqui Oct 21, 2024We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024