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Re: Why aren't people purchasing

Why are there many views but no sales on my site?

Beezees
New Member
10 0 0

Why aren't customers purchasing anything? I have many views but no sales

Replies 12 (12)

osamafarooqi71
Shopify Partner
259 22 45

Hello @Beezees , this could be because of many of one reason. 

 

Can you please share your store URL so I can check it for you.

 

Please make sure to check you have properly setup the payment gateways on your store. And your product price are faire as compared to compatetor. The product description has complete information that user could need to understand the product.

 

Please let me know if you need further assistance.

 

Regards,

Osama Farooqi 

Shopify Theme Developer | Contact me | Hire expert
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Beezees
New Member
10 0 0

Mysnazzyproducts.com 

It seems things are working correctly 

osamafarooqi71
Shopify Partner
259 22 45

Thank you for sharing your store URL with me. I have a quick look into your Shopify store and it seems like you're still building your store. As the home page main banner image is missing.

IMG_20230626_001401.jpg

 

Also, it's recommend to add more than one payment options for user convince. Maybe all of users don't like to pay with PayPal.

IMG_20230626_001418.jpg

 

Please let me know if you need further assistance to have a in depth clean look for your store.

 

Regards,

Osama Farooqi 

Shopify Theme Developer | Contact me | Hire expert
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Beezees
New Member
10 0 0

I intentionally put the info about discounts there because what better place to put it? Unless you have suggestions. As for the pay pal thing...for me it also came up with Venmo as an option or to just use a debit/credit card. What exactly does it show for you

Beezees
New Member
10 0 0

Screenshot_20230625-122633.png

 see? 

osamafarooqi71
Shopify Partner
259 22 45

I understand you want to show discounts for your valuable customers. To show discounts the best place is announcement bar on to of the store. You can use this banner to engage and show heights about products. It seems like we need to add more content to your store. So, buyer feel that you're a big brand (in my opinion).

 

For the payment gateway, I only found PayPal on your store. Maybe I missed it up.

 

Regards,

Osama Farooqi 

Shopify Theme Developer | Contact me | Hire expert
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Beezees
New Member
10 0 0

Ok I will add more products but also I don't know how to add payment options. Any suggestions? 

Beezees
New Member
10 0 0

Also I noticed you are only a partner. Does that mean you don't own your own store, but have a decent amount of experience helping others with their stores?

Beezees
New Member
10 0 0

By only a partner I meant not staff.

osamafarooqi71
Shopify Partner
259 22 45

Yes, you're right I'm not a staff member. I'm a Shopify developer. I help people build their Shopify stores. 

 

You can add other gateway from store settings > payments. 

 

Regards,

Osama Farooqi 

Shopify Theme Developer | Contact me | Hire expert
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Beezees
New Member
10 0 0
Ok so what should I put in my image banner then. Surely images of the
products would be redundant right?
Beezees
New Member
10 0 0

I didn't even set payment options though I don't think. That was automated. Let me see if I can modify though