Why can't I place a test order due to address error?

[parkewilson]

Hello .. I am unable to place a test order.  I get error messages that my address is incorrect even though I have tried several address just to make sure it wasn't just my address.  I am afraid I may be missing out on orders if my customers are have the same experience.

HELP please!

[Emily]

Hi, @parkewilson.

Thank you for reaching out! I am sorry you are experiencing issues with your checkout. 

Can you share your URL so I can test it on my end? Could you also share a screenshot of the error message you are receiving? Once I have a better understanding of what may be causing the error, I would be happy to dig deeper into this for you.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon,