Why isn't my Shopify store link showing on my Facebook and Instagram profiles?

Tracyiver
Visitor
2 0 0

I connected my Shopify store to Facebook and Instagram which got reviewed and approved. But I see no Shopify link in the profiles FB & IG created for me. Just the photos and descriptions of products I already had in my FB/IG profiles that I created.

 

Where is that link?…

 

Thank you.

 

Reply 1 (1)

Ollie
Shopify Staff
2327 454 397

Hey @Tracyiver.
 
Thanks for reaching out. 
 
I appreciate the information that you have shared with us as that is very helpful! Just to gather some additional context, are you wanting your Shopify store URL to be listed on the Facebook Business page/Instagram Business account? Typically, you will need to edit the bios or settings of the social media accounts to add your online store URL for it to be displayed. 
 
Looking forward to your response. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog