Worth to upgrade to Shopify POS Pro??

[lun]

Hi all,

Like to discuss about PRO and CON for upgrade to Shopify POS Pro.
Feel free to comment below XD

[LCG]

Can only reply to comments for some reason here.  IT IS PRICE GOUGING PLAIN AND SIMPLE!!!

I currently pay 79.99 for my Shopify POS. The new “pro” system will more than double my monthly fee. If I choose not to pay the extra 90 per month on top of the already 80 per month, my features get cut in half! I’ll def be shopping around for a replacement POS.

[Stephen34]

Yes, it makes me wonder if they are fixing to go way up on their website plans. Apparently they think this new POS is worth more than the entire Shopify website! So if they imagine that this new POS holds that kind of value, what on earth are they fixing to do to their Shopify website plans???  I may need to start researching how to move my store to a different platform in case they go way up on their website prices (or keep the $79 plan but reduce the features).

They will have to add a lot more features to Stocky and make it much more robust for it to add enough value to make it worth $89.  It will need a full QBO integration which includes full financial needs such as sales orders, purchase orders, inventory asset value, cogs reporting all in QBO. If it has a true business grade QBO integration like every other POS and inventory management software then I would feel its worth the $89. 

AS IS, it is incomplete, I still need other software to manage inventory, cogs, and QBO integration....which all those added on top of POS pro makes the Shopify POS insanely expensive. Just adding QBO integration alone makes it nearly $200 a month. At that point I can go with Dear with is WAYYYYYY more advanced than the Shopify setup and has a fabulous integration with Shopify. OR I can go with one like ERPAG which would be way cheaper than $200 a month and still far more advanced than Shopify. Even Hike would still be more advanced than the Shopify and only had the price as it is $99 a month with many more features including full financial integration with QBO.  Because of all the lacking features that require having other apps, even the free Shopify POS ends up costing more than a good POS system like Hike.

[Steve123]

I agree - shocking amount. And I don't know what we are supposed to be getting for the extra money, that the current app doesn't have.

I already pay 79.00 per month for the privilege of using hardware with my pos app, otherwise I would be on the 29.00 per month option.

The thing is, some merchant providers are now providing retail pos apps for free, And they will work with my hardware. 

[Steve123]

If they do remove any functions from the classic app i will be moving my business elsewhere.

They have way priced themselves out the market if they think we will pay an extra 89 a month for something we can pick up next to nothing elsewhere - and with some providers its free. 

[LemmonsStore]

I have on email that the classic version will be defeatured and eventually unsupported, so in future the old version won't be useable, from POS support. Hike looks really good! Especially in Australia.

[Stephen34]

@LemmonsStore Did they have an idea on how long "eventually" is? How sucky, I could smell this coming a mile away. Businesses suffer for years with a inadequate pos then when they finally start getting it a little more useable....go way up on the price

That's how they work....let everyone get integrated into it where it takes a lot of hardship to leave, then go way up on the price.....yeah, that's the kind of company I like to do business with *sarcastic*... I'm irritated with Shopify. I might just move to BigCommerce with the Primaseller or Hike POS.

[Roman89]

Hello,

Are you sure about that? I hope that can't be right that would be very very
very bad of Shopify would do that!

[LemmonsStore]

That is a great question. We have not announced any dates for deprecating the "classic" POS presently. Everything is in a bit of a flux at the moment and the "classic" POS will continue to function as is for the time being. However the "classic" POS will eventually be discontinued and at that point you will need to update to the All-New POS. If you were curious about the All-New POS and its features you can check out the resources below.

This was the reply from support about the removal of features of the old POS. If you look at the comparison charts between the two you will notice that there are differences that can only come about if there are features removed from the classic POS.

[Roman89]

Thats really unbelievable! From $0 to $90!!! Is Shopify going crazy?!?! I
just bought everything i need! If i knew this before i would've choosen
another pos system! This is really criminal behavior! WTF!!

Looking forward to a reaction from Shopify......!!!

[Matt37]

We sell furniture, and use the shipping information for delivery details. 

We are testing out the new POS today, and hit a bug.  The customer chose a bed and armoire, and we filled out their shipping address, phone, email etc. 

Entered the delivery cost, and brought up a total on a check out screen. 

They changed which bed they wanted so we had to go back, make that change. And the system lost all the delivery info.  So I had to enter it all again.  Why didn't it save it? And why is it a different check out screen? 

[jasonscrutton]

Err no, we updated it in my wifes' shop a few days ago, it is much harder work, to my eye it is slower to process a transaction. 

It states that only manual card payments can be taken (but chip + pin work, sometimes), 'swipe' card payments didn't work at all.

A perfect example of how to 'improve' something...

We have just reverted to the version that actually works, also it appears that we have 'lost' the transactions yesterday from our first day of re-opening, not impressed!

Hopefully we will be able to take card payments when we get to the shop today.

Dodgy development and a disappointing process on the whole!

Hopefully your experience[s] will be better!

Jay

[edegonia]

I'm having serious doubts currently over the new Pro POS which still is not much compared to the others at roughly the same price.  Anyone have any good suggestions to Shopify?  Before this we were on Lightspeed which as a POS was awesome.  No need for an Ipad, supported layaways in the store, tracked payouts and chase register shifts from the admin panel.  They launched their e-commerce portion last year and it was pretty bad but who knows maybe it has gotten better.

[lun]

Yup, @LemmonsStore you are right, Shopify POS Classic is no longer can use after 1st Nov 2020.

So we all have to adapt with the new The All-New Pos App by now!!
Just worry part is the bug and the problem will cause from the new pos app.......

About the new POS, there will come with a Lite and PRO ver.
Lite is free and same with the classic, and PRO is USD89 each month.
Shopify New POS features: Here

So far the sad problem for me is the Lite ver not including the Buy online, pick up in store features.
I think this features is common and must have for brick mortar retailers upgrade/add on a online store.
Hope Shopify will add in this feature which will convenience us to do more sales in online and let customer pick up the orders by walk in to store. 

Btw, feel free to join in the workshop for this coming Wednesday, September 2 at 12:00 pm EST
Link for register: Live Workshop

Recently is there any more update or bug from this New POS app?

[ConnectPOS]

Hi all,

We have recently launched a POS app named ConnectPOS. In this first version, we include some basic features:

• Buy online, return in store
• Sync online stores with physical stores and with actual inventory
• Assign existing bar codes to products and print labels
• Scan bar code to add products to carts
• Apply discount on selected products or the whole cart: Custom price, Discount percentage, Discount amount, Coupon code
• Print receipt
• Split tender, partial payment, pay with Gift card

 And some other features like add staff account with different roles and permissions.

As the app is new, we are making it totally Free and looking for the first users. The Free period lasts two months, and after two months, the premium plan is set to $49 a month for 1 register.

Can anyone try it and give me some feedback? 

Our goal is to create a stable app that can solve the problems you have with other pos apps, but I know there's a long way to go and everything has just started.

Any feedback will be appreciated!

Here's the link to the app: https://apps.shopify.com/connectpos

[MAD2017]

It is of my opinion that the role out of Shopify Pro along with its mandatory choice to pay over double the current rate or be forced to lose features a customer is and has been paying for in a time when the entire world is still experiencing a pandemic, our country (USA) has sustained and continues to struggle through economic business hardships, civil unrests with businesses being burned/looted and vandalized Is nothing short of exploitative and unethical practices as defined by the Attorney General. Shame on Shopify.

[LitExtension]

Shopify POS Pro is designed to handle brick-and-mortar sales, is an add-on to your ecommerce subscription, and the additional fee is paid of $89 per location, which is understood to cover its advanced features. Such include having unlimited registers, unlimited store staff, smart inventory management, omnichannel selling, cash tracking, custom-printed receipts, customizable staff roles and permissions, and in-store analytics.

It might be best for:

- Online shop owners who want a free and connected POS app that can also be used to sell on-site or in a pop-up setting.

- Those who want to manage all their online and brick-and-mortar operations under one platform.

There a some disadvantages I don't like:

- Dependent on a Shopify ecommerce plan

- Add-on fee might be expensive for small businesses

[Steve123]

POS Pro is not part of the subscription to any shopify plan.

It is free until the 31st October and then becomes chargeable at an
ADDITITIONAL $89 per month to keep it.

Shopify have now introduced a lite version that will be free but with
limited functions. I am not sure, as yet, if this will be suitable for a
bricks and mortar store.

[LitExtension]

Thanks for your contribute, I will edit my answer;)

[MAD2017]

What is free? During the webinar for POS Pro it was made clear that the current plan most are on at $79 would increase by another $89 if we wanted to continue with the same services we are currently receiving. If we do not pay the $168 per month, we will lose some of those features our $79 plan currently provides.

[MAD2017]

Steven34 -

I'm very interested in the other POS systems you mentioned in your post. We had moved to Shopify from Clover due to the nickel and diming you to death. SO MUCH time invested in Shopify; however, I will not be held hostage to be made to pay double in order to receive the same services. If you don't elect to go with Pro, you can forget about even getting a phone call!!! You mean to tell me..... they are controlling my money and they can't dignify me with a return call????????