Active order is not searchable

Solved
rexb
Shopify Partner
23 0 2

Did someone experience this bug? The order is active and unfulfilled.

It can't search through API too.

Thank you in advance for your response

 

rexb_0-1613647474451.pngrexb_1-1613647493211.png

rexb_2-1613647583584.png

 

Accepted Solution (1)

Accepted Solutions
Jayvin
Shopify Partner
284 42 85

This is an accepted solution.

Hi rexb,

We had a similar issue with a customer that could not be found.

Can you still not find the order? It might some issue with shopify. Contact them if this persists.

View solution in original post

Reply 1 (1)
Jayvin
Shopify Partner
284 42 85

This is an accepted solution.

Hi rexb,

We had a similar issue with a customer that could not be found.

Can you still not find the order? It might some issue with shopify. Contact them if this persists.