Active order is not searchable

[rexb]

Did someone experience this bug? The order is active and unfulfilled.

It can't search through API too.

Thank you in advance for your response

[Jayvin · Accepted solution]

Hi rexb,

We had a similar issue with a customer that could not be found.

Can you still not find the order? It might some issue with shopify. Contact them if this persists.