A space to discuss GraphQL queries, mutations, troubleshooting, throttling, and best practices.
Sending the createRefund mutation to Shopify *sometimes* returns an error saying
"[{\"field\":null,\"message\":\"Reference can't be blank\"}]
Our users have also been reporting seeing this when they trigger a refund directly via the Shopify Admin UI. Is there a known bug?
Thanks,
Sothy
Hey @sothychan ,
Can you provide an x-request-id for one or some api calls that returned this specific error? We can take a look to see what might be happening.
Best,
To learn more visit the Shopify Help Center or the Community Blog.
I just ran into the same issue with the REST API for create orders endpoint /orders/<orderId>/refunds.json . Here is the x-request-id: 71f83ee7-8bd3-4df6-b053-f5a1191b9220
Can you advise what the issue is?
Thanks so much in advance.