Facebook Pixel Error: Server External ID Not Matching to Pixel External ID for Purchase Event

dmitrybzns
New Member
8 0 0

I do get sales, and no errors but checking data is almost impossible. Today out of 6 sales I only see 2 in FB ads manager. While UTM's show that all 6 came from Fb ads.

I assume if pixel sees only 2 sales then it doesn't take other 4 into the optimization.

I also checked operating system this sales came in, and Android sales also not being counted. 

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am2288
New Member
1 0 0

Things seem to have gone quiet on this for a week or so now. I'm currently experiencing these issues too in event manager. Anyone have any updates?

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Steven_Gross
New Member
3 0 0

Did this ever get resolved? It just seems like there are a lot of open tickets around this topic...

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Steven_Gross
New Member
3 0 0
Derelicte
Excursionist
30 1 3

I just started having this issue this week

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