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products/update Webhook some times sends unusaly forma

uragaiduk
Tourist
5 0 4
‎02-14-2021 03:21 AM

Hi Guys,

Recently I started to get Shopify webhook for products update in a strange format there is no Id field and no variants either here is an example of this unusual webhook notice no Id and no variants but instead for some reason there is shop_id (I am also adding an example of correct webhook)

{
'id': 6133678309568,
'title': 'Crystals Necklace Chain Stud Earrings',
'body_html': '<div><b><br></b></div><ul>\n<li>\n<b>Country/Region of Manufacture:</b> United Kingdom</li>\n<li>\n<b>Brand:</b> Swarovski Elements</li>\n<li>\n<b>Main Stone Creation:</b> Unknown</li>\n<li>\n<b>Metal:</b> Platinum Plated</li>\n<li>\n<b>Material:</b> Swarovski Elements Crystal</li>\n</ul>',
'vendor': 'signaturegemz',
'product_type': 'Womens Jewellery sets',
'created_at': '2021-01-02T18:45:06+00:00',
'handle': 'crystals-necklace-chain-stud-earrings',
'updated_at': '2021-02-10T16:56:26+00:00',
'published_at': '2021-01-02T18:45:00+00:00',
'template_suffix': None,
'published_scope': 'web',
'tags': 'Womens Jewellery sets',
'admin_graphql_api_id': 'gid://shopify/Product/6133678309568',
'variants': [{
'id': 37824068452544,
'product_id': 6133678309568,
'title': 'Clear',
'price': '33.99',
'sku': '',
'position': 1,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Clear',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224348352,
'inventory_quantity': 0,
'old_inventory_quantity': 0,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068452544'
}, {
'id': 37824068485312,
'product_id': 6133678309568,
'title': 'Pink',
'price': '33.99',
'sku': '',
'position': 2,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Pink',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224381120,
'inventory_quantity': 1,
'old_inventory_quantity': 1,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068485312'
}, {
'id': 37824068518080,
'product_id': 6133678309568,
'title': 'Purple',
'price': '33.99',
'sku': '',
'position': 3,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Purple',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224413888,
'inventory_quantity': 0,
'old_inventory_quantity': 0,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068518080'
}
],
'options': [{
'id': 7834803568832,
'product_id': 6133678309568,
'name': 'Main Colour',
'position': 1,
'values': ['Clear', 'Pink', 'Purple']
}
],
'images': [{
'id': 23296275448000,
'product_id': 6133678309568,
'position': 1,
'created_at': '2021-01-02T18:45:06+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_5323aba6-7980-4f5b-b70e-86591564890...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275448000'
}, {
'id': 23296275480768,
'product_id': 6133678309568,
'position': 2,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 735,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_1ee75759-54ed-4d86-93de-ed4b9cdc6fb...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275480768'
}, {
'id': 23296275513536,
'product_id': 6133678309568,
'position': 3,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 800,
'height': 747,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_85c810eb-3e47-4a36-8a18-5e8ecab7029...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275513536'
}, {
'id': 23296275546304,
'product_id': 6133678309568,
'position': 4,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 593,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_60ca08fb-e2a1-4541-a6d8-630480a10ca...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275546304'
}, {
'id': 23296275579072,
'product_id': 6133678309568,
'position': 5,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_b9a6d113-4224-4038-bc62-c7a8eaf2c64...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275579072'
}, {
'id': 23296275611840,
'product_id': 6133678309568,
'position': 6,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 735,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_55719307-0b42-439d-b5bf-4a76de1fe60...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275611840'
}, {
'id': 23296275644608,
'product_id': 6133678309568,
'position': 7,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 800,
'height': 747,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_3cf7eb6a-2e5c-4ba3-895c-d6f8a6022b2...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275644608'
}
],
'image': {
'id': 23296275448000,
'product_id': 6133678309568,
'position': 1,
'created_at': '2021-01-02T18:45:06+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_5323aba6-7980-4f5b-b70e-86591564890...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275448000'
}
}

==============================================================================================================================

Here is an example of correct product/update webhook

{
'id': 6133678309568,
'title': 'Crystals Necklace Chain Stud Earrings',
'body_html': '<div><b><br></b></div><ul>\n<li>\n<b>Country/Region of Manufacture:</b> United Kingdom</li>\n<li>\n<b>Brand:</b> Swarovski Elements</li>\n<li>\n<b>Main Stone Creation:</b> Unknown</li>\n<li>\n<b>Metal:</b> Platinum Plated</li>\n<li>\n<b>Material:</b> Swarovski Elements Crystal</li>\n</ul>',
'vendor': 'signaturegemz',
'product_type': 'Womens Jewellery sets',
'created_at': '2021-01-02T18:45:06+00:00',
'handle': 'crystals-necklace-chain-stud-earrings',
'updated_at': '2021-02-10T16:56:26+00:00',
'published_at': '2021-01-02T18:45:00+00:00',
'template_suffix': None,
'published_scope': 'web',
'tags': 'Womens Jewellery sets',
'admin_graphql_api_id': 'gid://shopify/Product/6133678309568',
'variants': [{
'id': 37824068452544,
'product_id': 6133678309568,
'title': 'Clear',
'price': '33.99',
'sku': '',
'position': 1,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Clear',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224348352,
'inventory_quantity': 0,
'old_inventory_quantity': 0,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068452544'
}, {
'id': 37824068485312,
'product_id': 6133678309568,
'title': 'Pink',
'price': '33.99',
'sku': '',
'position': 2,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Pink',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224381120,
'inventory_quantity': 1,
'old_inventory_quantity': 1,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068485312'
}, {
'id': 37824068518080,
'product_id': 6133678309568,
'title': 'Purple',
'price': '33.99',
'sku': '',
'position': 3,
'inventory_policy': 'deny',
'compare_at_price': '0.00',
'fulfillment_service': 'manual',
'inventory_management': 'shopify',
'option1': 'Purple',
'option2': None,
'option3': None,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-02-10T16:56:26+00:00',
'taxable': True,
'barcode': None,
'grams': 0,
'image_id': None,
'weight': 0.0,
'weight_unit': 'lb',
'inventory_item_id': 39916224413888,
'inventory_quantity': 0,
'old_inventory_quantity': 0,
'requires_shipping': True,
'admin_graphql_api_id': 'gid://shopify/ProductVariant/37824068518080'
}
],
'options': [{
'id': 7834803568832,
'product_id': 6133678309568,
'name': 'Main Colour',
'position': 1,
'values': ['Clear', 'Pink', 'Purple']
}
],
'images': [{
'id': 23296275448000,
'product_id': 6133678309568,
'position': 1,
'created_at': '2021-01-02T18:45:06+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_5323aba6-7980-4f5b-b70e-86591564890...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275448000'
}, {
'id': 23296275480768,
'product_id': 6133678309568,
'position': 2,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 735,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_1ee75759-54ed-4d86-93de-ed4b9cdc6fb...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275480768'
}, {
'id': 23296275513536,
'product_id': 6133678309568,
'position': 3,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 800,
'height': 747,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_85c810eb-3e47-4a36-8a18-5e8ecab7029...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275513536'
}, {
'id': 23296275546304,
'product_id': 6133678309568,
'position': 4,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 593,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_60ca08fb-e2a1-4541-a6d8-630480a10ca...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275546304'
}, {
'id': 23296275579072,
'product_id': 6133678309568,
'position': 5,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_b9a6d113-4224-4038-bc62-c7a8eaf2c64...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275579072'
}, {
'id': 23296275611840,
'product_id': 6133678309568,
'position': 6,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 735,
'height': 800,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_55719307-0b42-439d-b5bf-4a76de1fe60...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275611840'
}, {
'id': 23296275644608,
'product_id': 6133678309568,
'position': 7,
'created_at': '2021-01-02T18:45:07+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 800,
'height': 747,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_3cf7eb6a-2e5c-4ba3-895c-d6f8a6022b2...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275644608'
}
],
'image': {
'id': 23296275448000,
'product_id': 6133678309568,
'position': 1,
'created_at': '2021-01-02T18:45:06+00:00',
'updated_at': '2021-01-04T20:28:23+00:00',
'alt': 'Crystals Necklace Chain Stud Earrings - TSL URBAN FASHION OUTLET',
'width': 550,
'height': 502,
'src': 'https://cdn.shopify.com/s/files/1/0400/9974/1860/products/s-l800_5323aba6-7980-4f5b-b70e-86591564890...',
'variant_ids': [],
'admin_graphql_api_id': 'gid://shopify/ProductImage/23296275448000'
}
}

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Replies 4 (4)

Jayvin
Shopify Partner
284 42 89
‎02-15-2021 07:00 AM

Hi,

Both json are the same and they have the id field.

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In response to Jayvin

uragaiduk
Tourist
5 0 4
‎02-15-2021 07:29 AM

Thank you very much for responding I can see that I accidentally posted a wrong JSON here is the strange JSON I was token about

 

{
'shop_id': XXXX,
'product_id': 4756490125402,
'product_created_at': '2020-09-06T11:49:03-04:00',
'product_published_at': '2020-09-06T11:49:03-04:00',
'product_title': "Stop Keep Back 6' Unisex Classic T-Shirt (S - L)",
'product_updated_at': '2021-02-10T12:31:22-05:00',
'description': "This is our best seller for a reason. Relaxed, tailored and ultra-comfortable, you'll love the way you look in this durable, reliable classic. 100% pre-shrunk cotton (heather gray color is 90% cotton/10% polyester, light heather gray is 98% cotton/2% polyester, heather black is 50% cotton/50% polyester) | Fabric Weight: 5.0 oz (mid-weight) Double-stitched seams at shoulder, sleeve, collar and waist Special Note: Mineral Wash colors have a slight yellow tint and not one is the same due to the special dye process Imported; processed and printed in the U.S.A. normal fit A B C S 27.99 in 17.99 in 7.48 in M 28.98 in 19.49 in 7.48 in L 30.00 in 21.97 in 7.72 in XL 30.98 in 23.98 in 7.72 in 2XL 31.97 in 25.98 in 8.74 in 3XL 32.48 in 27.48 in 8.74 in 4XL 34.49 in 28.98 in 8.74 in 5XL 35.00 in 30.98 in 8.74 in 6XL 37.48 in 32.99 in 8.74 in"
'vendor': 'SPOD',
'product_type': 'Unisex Classic T-Shirt | Fruit of the Loom 3930',
'handle': 'stop-keep-back-6-unisex-classic-t-shirt-s-l',
'template_suffix': None,
'published_scope': 'web',
'tags': 'customizable, Men, Mens T-Shirt, Mens T-Shirts, SPOD, Sportswear, T-Shirts, Workwear',
'admin_graphql_api_id': 'gid://shopify/Product/4756490125402',
'options': [{
'id': 6213803933786,
'product_id': 4756490125402,
'name': 'Color',
'position': 1,
'values': ['light heather gray', 'fuchsia', 'turquoise', 'denim', 'safety green', 'aquatic blue', 'mineral charcoal gray', 'mineral royal', 'mineral black', 'military green tie dye', 'grey tie dye', 'kiwi', 'orange', 'brown', 'purple', 'red', 'heather black', 'heather gray', 'royal blue', 'bright green', 'dark red', 'white', 'khaki', 'burgundy', 'black', 'navy', 'yellow', 'charcoal', 'powder blue', 'forest green']
}, {
'id': 6213803966554,
'product_id': 4756490125402,
'name': 'Size',
'position': 2,
'values': ['S', 'M', 'L']
}
],
'images': [{
'id': 15707347910746,
'product_id': 4756490125402,
'position': 1,
'created_at': '2020-09-06T11:49:22-04:00',
'updated_at': '2020-09-10T01:58:40-04:00',
'alt': "Stop Keep Back 6' Unisex Classic T-Shirt (S - L) - QSR-Unlimited",
'width': 1000,
'height': 1000,
'src': 'https://cdn.shopify.com/s/files/1/0262/2622/9338/products/spod-1052899438-351-1.png?v=1599717520',
'variant_ids': [32570457981018, 32570458013786, 32570458046554],
'admin_graphql_api_id': 'gid://shopify/ProductImage/15707347910746'
}, {
'id': 15707347124314,
'product_id': 4756490125402,
'position': 2,
'created_at': '2020-09-06T11:49:17-04:00',
'updated_at': '2020-09-10T01:58:42-04:00',
'alt': "Stop Keep Back 6' Unisex Classic T-Shirt (S - L) - QSR-Unlimited",
'width': 1000,
'height': 1000,
'src': 'https://cdn.shopify.com/s/files/1/0262/2622/9338/products/spod-1052899438-591-1.png?v=1599717522',
'variant_ids': [32570458079322, 32570458112090, 32570458144858],
'admin_graphql_api_id': 'gid://shopify/ProductImage/15707347124314'
}, {
'id': 15707347091546,
'product_id': 4756490125402,
'position': 3,
'created_at': '2020-09-06T11:49:16-04:00',
'updated_at': '2020-09-10T01:58:44-04:00',
'alt': "Stop Keep Back 6' Unisex Classic T-Shirt (S - L) - QSR-Unlimited",
'width': 1000,
'height': 1000,
'src': 'https://cdn.shopify.com/s/files/1/0262/2622/9338/products/spod-1052899438-695-1.png?v=1599717524',
'variant_ids': [32570458177626, 32570458210394, 32570458243162],
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}

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In response to uragaiduk

Jayvin
Shopify Partner
284 42 89
‎02-15-2021 09:38 AM

Hi,

I looked at that payload and it is strange indeed. I will suggest you to log the 'X-Shopify-Topic' and 'X-Shopify-Webhook-Id' header whenever you are getting this type of payload so that you can debug.

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In response to Jayvin

yg19
Visitor
3 0 0
‎02-15-2021 10:24 AM

Thank you 🙂

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