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Are you having problems with the Shopify App?

Maritza_Tirado
Excursionist
21 0 5
Yesterday I tried to install the app and when it asked for my info the page did not scroll down and could not save. Had to uninstall it. Is it just me?
Replies 11 (11)
Todd_Stephenson
New Member
1 0 0
I'm having problems too. The app keeps crashing on various pages.
zac_woolsey
New Member
2 0 0
no it is not you it is the app most likely but what was the app that you tryed to instal
Vanessa_Hernand
Tourist
10 0 1
I'm having problems 😞
zac_woolsey
New Member
2 0 0
well is it a trusted app or is it a bad app but find out more about the app
Mike_Freeman
Shopify Staff (Retired)
Shopify Staff (Retired)
180 0 36
Are you guys talking about the iPhone App? Let me know and I'll look into it. Thanks!

Mike | Shopify 
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Maritza_Tirado
Excursionist
21 0 5
My phone is an android. I tried installing the Shopify app. Is there more than one? I searched in my phone thru the Google app store.
David_Menard1
Tourist
18 0 1
Is there a spot on Shopify that has a QR code for us to download the app directly? I have an Android as well and can not find the correct app to unlock the badge.
David_Menard1
Tourist
18 0 1
is there a place we can download the official android app? there seem to be a couple apps in the google play store. Im trying to unlock the badge.. thanks
nevoman
New Member
1 0 0

Yes, the iPhone app crashes when switching between email accounts or stores 

Abbas_ynwa
New Member
1 0 1

As soon as I click on the app it goes of straight away not allowing me to use the app

Justin_Alm
New Member
2 0 0

Me too. Latest iOS version and latest version of the app on iPhoneXS. Crashes right after launching.