Coupon Box Cancellation

New Member
1 0 0

I need to cancel my subscription to a coupon pop up on my website. I contacted the app and they said I needed to talk to shopify support. Please let me know how to cancel it. 

Reply 1 (1)
Shopify Staff
Shopify Staff
928 82 172

Hey, @ttejewelry!

Welcome to Shopify Community. My name is Olivia and I work here.

I'd love to help you out today. Is this an app you downloaded from the Shopify App Store? If so, you can cease future billing by uninstalling the app in a few simple steps.


P.S. Once the app is uninstalled, it won't appear on future invoices after the app's existing billing cycle ends (remember app billing cycles are separate from subscription cycles). View upcoming bills by heading to Admin > Settings > Billing.

Let me know if any other questions come up.

Warm regards,

Olivia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog