App reviews, troubleshooting, and recommendations
Good morning, since I'm new, I would like to know how to cancel a subscription in the app, whether it is enough to uninstall it, or whether a procedure needs to be done.
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Hey @Luca93.
Thanks for reaching out.
This is a great question! Typically, when you uninstall an application from your Shopify store - the subscription plan with the application should be canceled as well. However, since some of the applications listed on the Shopify App Store and third-party applications that have been developed outside of Shopify. It would be best to check your upcoming bill by navigating to Settings > Billing. Once you are viewing the Billing - you should see the Upcoming Bill section. I took a screenshot from my test store to show you the section I am referring to:
Let me know if you have any questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey @Luca93.
Thanks for reaching out.
This is a great question! Typically, when you uninstall an application from your Shopify store - the subscription plan with the application should be canceled as well. However, since some of the applications listed on the Shopify App Store and third-party applications that have been developed outside of Shopify. It would be best to check your upcoming bill by navigating to Settings > Billing. Once you are viewing the Billing - you should see the Upcoming Bill section. I took a screenshot from my test store to show you the section I am referring to:
Let me know if you have any questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
OK, thanks a lot.
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