Solved

How to remove an unexpected popup from my online store?

Alun
Explorer
55 2 16

Hi,

 

I've just gone to my store using an Incognito window to see how others will see it and this popup appears after 5 seconds

 

Screenshot 2.png

 

I have no idea how this has been enabled and what app or code is making it appear after a frustrating trawl through all the settings for both apps and theme. So I thought I'd ask the community for "Help"! Thanks in advance

Accepted Solution (1)
Moeed
Shopify Partner
3697 932 1166

This is an accepted solution.

Hey @Alun 

 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file

4) Add the following code in the bottom of the file above </body> tag

<style>
.vtl-mf-dialog {
    display: none !important;
}
</style>

RESULT:

Moeed_0-1692709673469.png

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

Need a Shopify developer? Chat on WhatsApp


- For Shopify Design Changes | Shopify Custom Coding | Custom Modifications
- Your Coffee Tip and my code, A perfect blend. ❤️

View solution in original post

Replies 3 (3)

Moeed
Shopify Partner
3697 932 1166

Hey @Alun 

 

Could you please provide your Store URL and, if applicable, the Password too? Your cooperation is greatly appreciated!

 

Best Regards,
Moeed

Need a Shopify developer? Chat on WhatsApp


- For Shopify Design Changes | Shopify Custom Coding | Custom Modifications
- Your Coffee Tip and my code, A perfect blend. ❤️
Alun
Explorer
55 2 16

Hi @Moeed - the URL is https://www.snowdoniahoney.com and there is no password

Moeed
Shopify Partner
3697 932 1166

This is an accepted solution.

Hey @Alun 

 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file

4) Add the following code in the bottom of the file above </body> tag

<style>
.vtl-mf-dialog {
    display: none !important;
}
</style>

RESULT:

Moeed_0-1692709673469.png

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

Need a Shopify developer? Chat on WhatsApp


- For Shopify Design Changes | Shopify Custom Coding | Custom Modifications
- Your Coffee Tip and my code, A perfect blend. ❤️