How to track repeat orders after applying discount codes?

wpmax5
Visitor
2 0 1

Hello Community,

I have a question: We would like to know what customers have re-ordered after they used discount code x,yz.  Is there any way to get an overview of that?

 

For example Customer Peter Parker has ordered for the first and and used code "DISCOUNT10" and aftet that came back or even did not.

 

We just want to get a feeling of how different discounts work and how price sensitive our customers are.

 

Looking forward for your help!

 

Best,
max

 

 

Replies 4 (4)

scoutbrisson
Visitor
1 0 0

did you ever figure this out? we're interested in the same analysis

Polar-Analytics
Shopify Partner
25 1 3

Hi @scoutbrisson @wpmax5, if you are still searching - know that it's just couple of clicks away on Polar Analytics 🙂

Polar Analytics allows e-commerce merchants to easily combine all of their marketing data from multiple ad platforms, analytics tools, modern CRM, and sales channels to make the right data-driven decisions in seconds. We integrate with Shopify, Recharge, Facebook Ads, Google Ads, GA, and 15 more.

Feel free to take a look at our 5 stars reviews " After struggling to find an a comprehensive analytics software that gave all the key metrics we needed, including subscription analytics, we found Polar and we have never looked back. We now have access to all the information we require. David and the team are extremely helpful and go above and beyond to assist, I could not recommend Polar enough." 

Cohort analysis is definitely available on the app, and you have the ability to add any custom filters like "Discount Code used" in your case.

Screenshot 2021-03-05 at 15.24.33.png

 

Screenshot 2021-03-05 at 15.24.47.png

 

Screenshot 2021-03-05 at 15.24.53.png

 

There is a 14 days free trial so that you can see for yourself!

Do not hesitate to book a demo as well if you want to learn more first: https://calendly.com/david-polar/demo.

Have a great day,
David from Polar Analytics

 

 

Polar Analytics Team
Multichannel analytics software, no engineering required.
Try free for 14 days here: https://www.polaranalytics.co

javaplanetcoffe
Visitor
2 0 0

I have the same question. I particularly want to track my social affiliates, and discount code would be the easiest way.

 

Tiffany

Milton_james1
New Member
11 0 0

Hi Wpmax5,

 

if you are still searching!

I stumbled upon this app called SuperU, and it's been pretty intriguing. What caught my eye is how it tracks the numbers on customers who stick around and make repeat purchases. Plus, they throw in some other metrics through user profiling that are handy for retargeting efforts.

If you're curious, you can reach out to their team on their website, just install it on your store – it's free for the first month. Pretty cool, right?