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I am unable to search in Shopify Community

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An ERROR message popup every time I tried to search, can anyone please help?




Reply 1 (1)
Shopify Staff
Shopify Staff
1102 128 175

Hi, @KatyLee,

Hank here from Shopify.

Thank you for your screenshot, which allowed me to see the issue you are experiencing and test it on my end. It may be a localized issue, as I am able to search the Community Forums.




To rule out your browser/device, Can you try searching the forums using incognito mode to see if this works? If it does, then can you try clearing your cache and trying again?

Let me know how you get on or if you have any additional questions!

All the best,


Hank | Social Care @ Shopify 
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