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I am unable to search in Shopify Community

KatyLee
Excursionist
40 0 13

An ERROR message popup every time I tried to search, can anyone please help?

Thanks.

KatyLee_0-1613446824839.png

 

Reply 1 (1)
Hank
Shopify Staff
Shopify Staff
1102 128 175

Hi, @KatyLee,

Hank here from Shopify.

Thank you for your screenshot, which allowed me to see the issue you are experiencing and test it on my end. It may be a localized issue, as I am able to search the Community Forums.

 

16-03-ef6o3-rd6d4

 

To rule out your browser/device, Can you try searching the forums using incognito mode to see if this works? If it does, then can you try clearing your cache and trying again?

Let me know how you get on or if you have any additional questions!

All the best,

Hank

Hank | Social Care @ Shopify 
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