"We’re unable to create your Commerce Account because Facebook Shops and Instagram Shopping is unavailable in your region. Learn more about Commerce Eligibility Requirements."
It keeps saying this when i try creating ecommerce account, what should i do? How can i fix it?
Mac from Shopify here! Thanks for posting this question. I’m happy to help out.
I understand the importance of using Facebook and Instagram shopping to promote your business. I will provide some insight on why you have received this message when creating a commerce account, and share a few common workarounds on how to drive traffic to your website.
Facebook requires that you are located in one of the supported markets to use their services. You can check out this resource on the Supported Markets for Commerce Surfaces on Facebook and this list of the Supported Markets for Instagram Shopping. I also recommend checking out this help document on Commerce Eligibility Requirements for more information.
If your country is currently not supported, we have various high-impact tactics for driving more traffic to your online store:
I don't want to overwhelm you with information right now. So, let me know when you're done reading through those resources, and then we can talk more about your business! What type of products are you selling? Do you have any current marketing initiatives?