Order Printer not working with Safari 12

Gemma_Ryan
Tourist
9 0 4

Hi,

Order Printer seems to be having problems with Safari 12 on OS 10.

It's weird as it worked once but now says it doesn't support my version of Safari and I need to upgrade.

Thanks,

Replies 26 (26)
HelsKnitKitCo
Tourist
6 0 2

Thanks! I'm on the latest version of Catalina on a brand new air so not sure why it's not working for me. Bit of a pain really! 

Dan_Bernard
Explorer
55 1 47

I'm also on the latest version of Catalina on an Air, so there must be some difference in our Safari settings.

 

Check two Safari settings (under Safari/Preferences):

 

- Privacy: Turn "Prevent cross-site tracking" off (ie should be unticked)

- Websites: Turn off content blockers for [yourdomain].myshopify.com  

 

Let me know if that makes any difference

 

Dan

Dan_Bernard
Explorer
55 1 47

PS I have just turned on "Prevent cross-site tracking" on my Safari settings and Order Printer no longer works - looks like that is the cause.  That setting is by default on in recent versions of Safari. 

Dan_Bernard
Explorer
55 1 47

PPS Sorry, just to add, Safari needs to be quit & re-booted for the settings changes to become effective

JeffDM
Excursionist
43 0 10

I feel like Order Printer should be a part of the regular control panel than a plug-in that works from a separate site. I don't intend to turn off the cross-site blocking.

HelsKnitKitCo
Tourist
6 0 2

Thanks, I made that change, closed down Safari, re-opened it and it works. Cheers! 🙂

lkartistry
New Member
1 0 0

Thanks Dan!!! I couldn’t download apps and this worked for me!