Scammers on shop app

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A seller on the shop app informed me that he no longer had the item and that he’d give me a refund now he just isn’t responding to my messages. It is obviously a scam what should I do .my credit card company can’t do anything loan shopify not take some action into removing this account so others won’t be scammed in the future. This is really infuriating as I’ve lost £130 and shopify seem unable to take action

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