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Shopify and Clover

jack95
Tourist
7 0 3

Hi All

 

I am currently in the process of deciding on a new POS solution for my business.

 

We currently use RMS by Microsoft (old system) and have our website on Word Press & Woo Commerce.

 

However we decided to make the switch to Shopify. Our new online store is built and will be launched in the next few weeks. I am also planning on using Shopify POS to connect our in store and online through the same channel. 

 

We currently use Clover as our hardware (card reading device) In Store. I am wondering if anyone has any experience in deciding on the best solution? Ideally I would like to keep my Clover hardware and integrate it with our new Shopify Store. Does anyone have any recommendations for this? Or would it be easier and more cost effective to go with Shopify's hardware options.

 

We are based in Ireland and the hardware offered here by Shopify does not look as good as it does else where.

 

Any help is really appreciated. 

 

Thanks

 

Jack

Replies 14 (14)
Jess_Richardso1
New Member
11 0 0

Hi Jack,

 

Did you find a good solution? Based in the UK here and wondering the same re Clover.

Thanks,

Jess

JonWright
Shopify Partner
818 123 353

I'd be surprised if the Clover card reader can connect to Shopify POS but you could try it. However, what a number of my clients do is have a separate card reader that they have set up in Shopify POS as a custom payment type (you can create these in the POS & call them what you want i.e. 'Clover') and then they manually enter the £amount into the card reader. This only makes sense though if the Clover costs are less than Shopify's.

If helpful then please Like and Accept Solution

Owner of Neuralcandy Shopify Agency
Jess_Richardso1
New Member
11 0 0

Hi Jon,

We've been manually entering into Clover card machine for a long time but it's difficult when busy and mistakes happen.

Couple of choices that I can see.

We keep shopify pos, get shopify card reader and end contract with clover.

Cons are cost of ending clover and ( more importantly ) I don't think that shopify card reader is not as reliable as the clover that we use and rates are higher with shopify.

Or

Switch shopify pos to clover pos and use current clover card machine.

Con is then having two ( online & instore ) sales streams and to report and inventory to maintain. 

 

 

JonWright
Shopify Partner
818 123 353

Yep - I think you'll very quickly get tired of having two sets of inventory to maintain though and two sets of reporting (you can integrate the two systems via 3rd party services but that's yet more money). Shame that Clover doesn't automatically integrate to Shopify like say Vend does.

If helpful then please Like and Accept Solution

Owner of Neuralcandy Shopify Agency
Parfume-Nasreen
Tourist
11 0 1

Hi Jess,

I would like to know what you mean when you say rates are high with Shopify. Aren't the rates determined by the merchant processing company like a bank. Please explain if you can.

 

Thanks.

Jrichardsonxx
Tourist
9 0 3

I believe that Shopify add 1% if you use an outside online payment processor. I might be wrong.

Jess

Parfume-Nasreen
Tourist
11 0 1

Thank you! I also found the pricing link. Here it is 

https://www.shopify.com/pricing

ShopventorySean
Tourist
20 0 2

Howdy! Sean from the Shopventory app here.

I hope you're on your way to a great solution, but if you haven't found the perfect fit you may consider testing out Shopventory.com!

Shopventory can integrate Shopify and Clover allowing you to only have one catalog to manage, or multiple if you have several locations. Totally up to you and we'll happily consult on the best setup.

Let me know if you have any follow up questions! Shopventory.com also offers a 30-day free trial if you want to check it out. Our team will get back to you quickly if you email sales@shopventory.com and we can jump on a phone call!

Parfume-Nasreen
Tourist
11 0 1

Thank you for your reply. Does shopventory also integrate customers? Because I have customers who purchase in-store (clover) and online (shopify).

ShopventorySean
Tourist
20 0 2

You bet!

We do not integrate customers at this time. We have a lot of customers that use both Clover and Shopify and use the respective systems to manage customers.

Shopventory customers have different needs when it comes to managing their customers though... What exactly would you like to have integrate? Loyalty information or something else?

Parfume-Nasreen
Tourist
11 0 1

Customer's buying history and sales rep call log to the customer.

ShopventorySean
Tourist
20 0 2

Got it. Thanks for the follow up info!

So, we don't support that at this time but I'm curious as to how you're logging this information in Clover. Do you have another app helping you out with that?

Parfume-Nasreen
Tourist
11 0 1

In the notes section.

Makeitartfull
New Member
1 0 0

Hi Jack,

There are a number of apps that can integrate your shopify website and clover pos. Patchwork, Kosmos, and SkuiQ are a few. Most are for maintaining accurate inventory across the website and instore but take a look at what they each offer and one might fit better for what you need.

Best of luck!