Shopify pos app is asking me for a pin

thebestbling
New Member
3 0 0

Followed the directions.  I was able to generate a PIN.  I go back to the app and put in my PIN.  It tells me that it is incorrect.  When I reset the account, it did not log me out.  Also, I click SAVE and it keeps saying unsaved changes.  So confused. HELP! Have an event today.  I'm trying to use it.

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thebestbling
New Member
3 0 0

Tried it again.  There was an error message that I did not see.  Thanks for your help!

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Jacqueline_Kitz
New Member
1 0 0

Amazing! Thank you!

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manesource
New Member
1 0 0

This information seems helpful if only I can find User-Permission in my iPhone. Could you screenshot your User-permission in settings?

Thank you so much!

Monique G.

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TerraHaven
New Member
1 0 0

Thanks for the tips, unfortunately it’s not working for me. I tried resetting POS account through my iPad settings, logging in & out of Shopify account, deleting the app & redownloading, deleting the sales channel through Shopify... Still can’t view Staff under my POS sales channel to access the PIN reset. Who would have guessed you can’t choose your own PIN with Lite? Thankfully my event isn’t until Saturday... Any other ideas to fix this?? Thanks!

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