Thanks for the tips, unfortunately it’s not working for me. I tried resetting POS account through my iPad settings, logging in & out of Shopify account, deleting the app & redownloading, deleting the sales channel through Shopify... Still can’t view Staff under my POS sales channel to access the PIN reset. Who would have guessed you can’t choose your own PIN with Lite? Thankfully my event isn’t until Saturday... Any other ideas to fix this?? Thanks!