Shopify POS Barcode scanning

[TinyTots]

Hi..

When we try to scan products in shopify error says barcode not recognised.

It is the correct barcode.

is there a  reason and how to fix it.

Thanks

[scrappuccino]

Did you find a solution to this? I am having the same problem. I’ve checked leading zeroes and all other suggestions!

[Wildernest1]

We had this issue early on and it was caused by a product not being available on the Point of Sale sales channel.  The fix was to make the item available on point of sale.

[TinyTots]

hi,
No... Still issues