Why am I unable to link my Instagram shop due to catalog permissions?

Why am I unable to link my Instagram shop due to catalog permissions?

James186
Visitor
2 0 0

"These assets are already linked to a shop. Since you don’t have permission to edit the catalog connected to this shop, a Business Manager admin must assign you Manage catalog permissions to continue."

is the message I get when I try to link my page. 

 

I do have a history of setting up the shop on the Instagram page but it never got approved. Is that the reason? 

Then what should I do? I tried everything but nothing seems to be able to clear this "shop" linkage.

 

I tried creating a new Facebook page. If I linked that page to my Instagram account and connected that facebook page to Shopify, would that work?

Replies 2 (2)

JacobGraham
Visitor
3 0 0

It seems the issue might be with permissions and your past shop setup. Trying a new Facebook page linked to Instagram and connecting it to Shopify could be a solution.

James186
Visitor
2 0 0
How do I fix that issue?

thanks and best regards