Why are my products not visible on Facebook and Instagram shops?

Ben_Sheps
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Hi there,

In my business settings, I am not allowed to unhide my Facebook and Instagram shops with the reason being that "there are no approved visible products." That said, Shopify tells me that all of my products are synced. I have tried unadding and readding the products from the sales channel. I have made sure that sync is turned on within the shop. My Facebook and Instagram are connected to the shop. I can view the catalog cards on my Instagram shop from my account but none of the products. The store is not visible to any other people but me. I spoke to the Meta Pro Team. They told me that they saw no issues with the Facebook and Instagram accounts. If anybody could help troubleshoot this, I would be incredibly grateful.

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