Why did my Bold Product Options disappear?

John_Barker1
Tourist
7 0 2

Anyone had their Bold Product Options disappear? Have logged a ticket but website is not operational without it. Very frustrating.

Replies 6 (6)

alafdalcurtains
Visitor
1 0 0

In the meantime, you can try the following steps to see if they help:

  • Clear your browser cache and cookies
  • Try accessing your website on a different browser
  • Disable any browser extensions that may be interfering with the functionality of the Bold Product Options.
  • Check if there is any recent updates or maintenance that is causing this issue

If you continue to experience issues, you may want to consider reaching out to a developer or technical expert who can help you troubleshoot and resolve the issue.

I hope this helps, and I apologize again for any inconvenience this has caused.

 

Regards CurtainsDubai

masterBrog
Shopify Partner
17 0 4

Yes. our product options and the app in the backend have died on our website. have no resolution, but will let you know if we figure something out.

masterBrog
Shopify Partner
17 0 4

looks like Bold Product Options has been sold and is now managed by https://shopcircle.co/

complete news to me!!

looks like support goes through them -https://productoptions.support.shopcircle.co/support/home

 

masterBrog
Shopify Partner
17 0 4

Apparently shopcircle support are aware and are trying to fix it. Hope it doesn't take too long!

Capture.PNG

masterBrog
Shopify Partner
17 0 4

Issues are now resolved

EasifyApps-Zoe
Shopify Partner
582 14 42

Hi @John_Barker1,

It's great that you have found a product options app that works well for your business. However, it's always beneficial to stay open to new possibilities. If you're looking for more options and features, Easify Product Options is worth considering.

 

With just 2 versions available - a free plan and a paid plan starting from $9.99/month - it offers a range of user-friendly features at an affordable price. Even though your current app may be meeting your needs now, exploring alternatives like Easify Product Options can provide you with additional benefits, improved functionality, and potentially cost savings 🤗.

 

It's worth considering the potential advantages and reassessing your options to ensure you're getting the best value for your investment ✌️.

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