Why did my Bold Product Options disappear?

7 0 2

Anyone had their Bold Product Options disappear? Have logged a ticket but website is not operational without it. Very frustrating.

Replies 6 (6)

1 0 0

In the meantime, you can try the following steps to see if they help:

  • Clear your browser cache and cookies
  • Try accessing your website on a different browser
  • Disable any browser extensions that may be interfering with the functionality of the Bold Product Options.
  • Check if there is any recent updates or maintenance that is causing this issue

If you continue to experience issues, you may want to consider reaching out to a developer or technical expert who can help you troubleshoot and resolve the issue.

I hope this helps, and I apologize again for any inconvenience this has caused.


Regards CurtainsDubai

Shopify Partner
17 0 4

Yes. our product options and the app in the backend have died on our website. have no resolution, but will let you know if we figure something out.

Shopify Partner
17 0 4

looks like Bold Product Options has been sold and is now managed by https://shopcircle.co/

complete news to me!!

looks like support goes through them -https://productoptions.support.shopcircle.co/support/home


Shopify Partner
17 0 4

Apparently shopcircle support are aware and are trying to fix it. Hope it doesn't take too long!


Shopify Partner
17 0 4

Issues are now resolved

Shopify Partner
582 14 42

Hi @John_Barker1,

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