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Why is the 'Suggested eBay Category' not showing any suggestions?

Why is the 'Suggested eBay Category' not showing any suggestions?

dqdistribution
Tourist
4 0 1

I know there was some issues in the past week with the eBay API, and some changes were made. It seems to be operating properly again (thank you for that). However, when listing to eBay and selecting a category, the 'Suggested eBay Category" shows this message now: "No eBay category suggestions found!". Also, the automatic category selection is now putting everything in 'Everything else", which I'm guessing might be due to lack of data of the suggested category. 

 

Not sure where the best place to put this, a fix on this would be very helpful. Thank you.

Reply 1 (1)

Codisto
Shopify Staff
55 4 6

Hi,

 

JoyV here from Shopify Marketplace Connect support. 

 

The Suggested eBay Categories issue was already reported to our developers and is currently being investigated. We will keep you posted as soon as we receive an update from the team.