Yotpo Sucks? Any alternatives?

New Member
1 0 0


I can't seem to find features comparisons of different reviews apps.

I have had Yotpo, but after testing a bit, it just stopped working. After I leave a review, the review doesn't appear in the dashboard.

The support is silent, and it doesn't seem that they care. Lol... there is no way I can imagine using this on a live site.

What is an alternative app that can do something similar to Yotpo?

Replies 7 (7)
Shopify Staff (Retired)
Shopify Staff (Retired)
529 1 111

Hey, Anh!

My name is Alex, I'm a guru here at Shopify!

For sure!  I'm not sure exactly what features are important to you, but I can absolutely share some recommendable reviews apps that might help you out - here's a couple you could try:

Loox - Photo Reviews (paid, third party app)
Product Reviews (free app made by Shopify)
Product Reviews Addon (paid, third party app that extends the functions of Product Reviews)

Hope that's helped!  Please feel free to give us a call or start a live chat at any time, we're open 24/7 for your convenience and always happy to assist!


Alex | Shopify Guru

Alex | Shopify 
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Shopify Partner
2 0 0

Hello Anh,

I am Netalie and I'm from Yotpo's Customer Support team.

The issue you have mentioned was part of the disruption we have experienced.

The issue has been resolved and performance is back to normal.

I assure you that the necessary steps are being taken to prevent further occurrences of this issue and I sincerely apologize for any inconvenience this may have caused you.

You can subscribe to real-time status updates or check the status of Yotpo at any time via http://status.yotpo.com

If any further assistance is required in the future, feel free to reach out by submitting a new ticket through your Yotpo admin and we will gladly assist you.

Have a great day!

New Member
2 0 1

Dislosure: Im the CEO of Reviews.io.

I would love to give anyone looking at leaving Yotpo a free trial of our solution. 

We pride ourselve on having a good solution, no silly pricing and no long term contracts. 

We are fully licensed review partner with Google, so we can help you get stars next to you Adwords & Serps results fast.


New Member
2 0 1

Hi Callum, how does licensed review partner with Google work? I got a client who might be interested if it can help with SEO. 

Shopify Partner
38 0 8

Hi Anh,

You are welcome to check out SocialShopWave app that includes Reviews app: many many features; affordable pricing and fanatical support. Read what other merchants are saying: https://apps.shopify.com/socialshopwave


Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease: https://apps.shopify.com/growave

New Member
1 0 0

TRY GROWAVE! All in one solution and much cheaper and awesome service. Didn't feel the Service on Yotpo was so personal.

I've changed from Yotpo to Growave. 



New Member
6 0 0

Hi Anh,

Not a replacement, but this tutorial is an enhancement for Yotpo that I've found fixes some of these issues. Nice thing is it's free. Hope this helps.