Description text in debut theme disappeared

Solved
DeskGlow
Tourist
4 1 1

Help please, my production description got replaced with a gray 'description' box. As you can see, my description is written here but it just doesn't show up!

My site is https://deskglow.myshopify.com/products/deskglow-selfie-ringlight

DeskGlow_0-1627613389792.png

DeskGlow_1-1627613443889.png

 

 

KetanKumar
Shopify Partner
22475 2277 8364

@DeskGlow 

sorry for that issue your custom tab app doesn't properly work 

if remove app code its  work see attachment 

KetanKumar_0-1627619925803.png

 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
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DeskGlow
Tourist
4 1 1

Wow that looks fantastic, just wondering how do you remove the app code? I'm not very versed in coding.

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Hi @DeskGlow 

You have to fix this from the app, we just temporarily show the exact issue. Otherwise, I will recommend you implement Tab functionality manually, it works fine. Do let me know if there is any other issue.  

 

Ajay_kumar_dev_0-1627622634240.png

 

Expert Shopify Developer & Theme customizer
- If the problem is solved remember to click ✅ to Accept Solution
- Press Like ?? if the answer was helpful
- Still, Facing issue, Reach out to me Email :- kmajay8888@gmail.com | Skype :- kmajay888
DeskGlow
Tourist
4 1 1

Hi, thanks for getting back to me. I still confused as to how I would go about rectifying this error. Do i need to edit the theme code or something?

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Yes, you need to look into the code and fix also you can pm me

Expert Shopify Developer & Theme customizer
- If the problem is solved remember to click ✅ to Accept Solution
- Press Like ?? if the answer was helpful
- Still, Facing issue, Reach out to me Email :- kmajay8888@gmail.com | Skype :- kmajay888
DeskGlow
Tourist
4 1 1

This is an accepted solution.

thanks

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