How can I add a mandatory form to my checkout page?

How can I add a mandatory form to my checkout page?

faviles5566
Tourist
4 0 1

Hi all!

I currently have a form that populates on all my items on my website that customers have to fill out prio to checkout. However, this has been missed by some causing a few issues as I was not able to make it a required form prior to checkout. 

 

Happy to work with someone who can add a similar form on our checkout page that must be filled out prior to paying. 

 

Looking forward to any suggestions/help. Thank you!

Replies 2 (2)

kensington
Shopify Partner
18 1 1

That's definitely an issue that can cause problems with your checkout process. I think I might have a solution that would work for you. It would require some custom coding, but it's a relatively simple change that would help ensure that customers fill out the form prior to checkout. Can I ask what platform your website is built on? I can give you more specific instructions depending on the platform.

PageFly-Richard
Shopify Partner
4394 1005 1657

Hi @faviles5566 

This is Richard from PageFly - Shopify Page Builder App, I’d like to suggest this idea:

Regarding this issue, you can try contacting the theme you are using or Shopify to receive the necessary support

Hope you find my answer helpful!
Best regards,
Richard | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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