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How can I temporarily disable a popup on my landing page?

Kobe_D
Tourist
9 0 0

Hi, 

On my landing page, I have a small popup on the bottom left that comes up when I hover my cursor over it (and which I can also click away) that takes me to a discount page on my website. I would like to make this mini popup / overlay invisible for some time but don't know immediately how. Can anyone help me please? Screenshot 2024-02-28 at 13.26.50.png

Accepted Solution (1)
DigiDecoded
Shopify Partner
145 18 17

This is an accepted solution.

the popup is coming from klaviyo so I can't hide using CSS. pleas navigate to the klaviyo app and click on that popup compagain to change its timing or making it hide

Danish | Full Stack Developer @ Esire.Inc
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Replies 14 (14)

suyash1
Shopify Partner
9140 1138 1485

@Kobe_D - can you please share your website link?

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
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Kobe_D
Tourist
9 0 0

Hi Suyash, 


Here is the link to my page: 
https://shapeaccelerator.eu/

Kobe_D
Tourist
9 0 0

I would also like to get rid of the popup that follows by clicking 'claim your 20% off'. 

suyash1
Shopify Partner
9140 1138 1485

@Kobe_D - please add this css to the very end of your base.css file and check

.kl-private-reset-css-Xuajs1 {display:none; visibility:hidden;}

 

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
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Kobe_D
Tourist
9 0 0

Getting this error message when trying to save "Online Store editor session can't be published"

suyash1
Shopify Partner
9140 1138 1485

@Kobe_D - refresh page and check, code should not create such issue

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
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Kobe_D
Tourist
9 0 0

@suyash1 Tried it already… even quit safari entirely 

suyash1
Shopify Partner
9140 1138 1485

@Kobe_D - no idea then as code will not create this issue

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
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Kobe_D
Tourist
9 0 0

@suyash1 Is there another option to remove this? I know the site builder did not use coding for this.. 

suyash1
Shopify Partner
9140 1138 1485

@Kobe_D - then only option is finding the code which is adding this discount, it is nto default so high chances that it is added via some app, remove that app and check

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
Paranormal story video using AI
Join me for beginner level training session
DigiDecoded
Shopify Partner
145 18 17

allow me to help? what exactly you are doing to hide this? i am guessing this is coming from a third party app or you are using the build in feature of the theme.

Danish | Full Stack Developer @ Esire.Inc
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Kobe_D
Tourist
9 0 0

@DigiDecoded right now im just looking in the customize theme feature to hide it like i did with the announcement bar that was at the top of my page. But i cant find anything in there. 
i’m using Klaviyo as a email application. 
i did not build the site myself so i dont really know how this was built in.. thats the problem 🙂 

DigiDecoded
Shopify Partner
145 18 17

the pop is from kyaviyo

Danish | Full Stack Developer @ Esire.Inc
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DigiDecoded
Shopify Partner
145 18 17

This is an accepted solution.

the popup is coming from klaviyo so I can't hide using CSS. pleas navigate to the klaviyo app and click on that popup compagain to change its timing or making it hide

Danish | Full Stack Developer @ Esire.Inc
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Hire me for your next task! | Email | WhatsApp | Website