How can I turn off double opt-in for email subscriptions?

mmarquez
Tourist
5 0 4

Hi there,

I currently have the double opt in option unticked  but when I someone subscribes, they still receive the email asking them to confirm their email subscription. How do I remove this? Thanks!

 

Replies 14 (14)

KetanKumar
Shopify Partner
36854 3637 11976

@mmarquez 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
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arsalanbrowze
Tourist
3 0 1

Hey @KetanKumar 

 

I am facing the same issue. Here's my shop URL https://browzeapp.myshopify.com/

Kindly help me disable double opt-in for emails.

I've done it but users still receiving the email. Thanks

KetanKumar
Shopify Partner
36854 3637 11976

@arsalanbrowze 

i have check but i can't see any  one please show me 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
arsalanbrowze
Tourist
3 0 1

What can't you see?
Can you see from settings that I have unchecked it?

arsalanbrowze
Tourist
3 0 1

@KetanKumar 

Can you please share how to fix the issue? Its very urgent.

KetanKumar
Shopify Partner
36854 3637 11976

@arsalanbrowze 

oh sorry for late 

can you please  capture that issue loom or YouTube so i will guide u

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
bmxracerx
Visitor
1 0 0

I have the same issue.

https://x-brain-supplement.myshopify.com/ 

 

Philip26
Visitor
2 0 0

I am having the same issue...

 

Store: https://tellurideglow.myshopify.com/

 

'Double Optin' setting is turned OFF, but I just submitted a test order and got a double optin confirmation email. 😕 

 

Yes, the settings have been 'Saved'. 

 

Screen Shot 2022-06-14 at 12.13.29 PM.png

 

FortKnightOptic
Visitor
2 0 1

Same problem here - Did you ever find a resolution?

KetanKumar
Shopify Partner
36854 3637 11976

@FortKnightOptic 

can you please contact shopify support team

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
FortKnightOptic
Visitor
2 0 1

I thought thats what this forum was...

Is there a specific known issue I should direct them to?

KetanKumar
Shopify Partner
36854 3637 11976

@FortKnightOptic 

no sorry this doesn't our control 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing

jordanhanson
New Member
6 0 0

I've found a solution for mine! Such a silly bug. If you have Klayvio or another email app, navigate to the opt in settings - For Klayvio - lists and segments - newsletter - settings - consent. Have both Shopify AND this page open and select single opt in on both pages. Worked for me. Hope this helps.. 

krato123
Visitor
1 0 0

Hi, can you please explain; what do you mean by "Have both Shopify AND this page open" ?

 

I already set Klaviyo list 'Newsletter' to single opt in. Are you saying to do this in Klaviyo while having Shopify open in another tab? How does this effect Shopify as well?