How do I change the gift card email image code?

Solved

How do I change the gift card email image code?

SgroiInnovation
Visitor
2 0 1

Hello,

I am trying to figure out how I can change the gift card email image customers receive when purchasing a gift card. I am not familiar with code.  I see where in the code it has to be changed, but how do I know what code my new image should be to replace what is already there. I believe it is what I circled in red below. The second image is what I would like the gift card in the email to look like. Any help would be appreciated, thanks!

 

Screenshot 2021-11-23 102145.png

Holiday virtual gift card.png

Accepted Solution (1)

Hilary
Shopify Staff (Retired)
551 79 133

This is an accepted solution.

Hi, @SgroiInnovation 

Welcome to the Shopify Community! While coding support is outside of my scope of support, I do have a couple suggestions for you: 

 

  1. Have you seen our help document on this topic? Personalize gift cards with a custom image. It walks through how to add a custom image to your gift card step by step. (Note: this is not for any Online Store 2.0 themes.)
  2. What theme are you using? If you're having difficulty implementing this tutorial, and are using a free Shopify theme on your store, our Themes team may be able to assist using design time. More about Support for themes and how this works linked here.

Let me know how this goes!

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 3 (3)

Hilary
Shopify Staff (Retired)
551 79 133

This is an accepted solution.

Hi, @SgroiInnovation 

Welcome to the Shopify Community! While coding support is outside of my scope of support, I do have a couple suggestions for you: 

 

  1. Have you seen our help document on this topic? Personalize gift cards with a custom image. It walks through how to add a custom image to your gift card step by step. (Note: this is not for any Online Store 2.0 themes.)
  2. What theme are you using? If you're having difficulty implementing this tutorial, and are using a free Shopify theme on your store, our Themes team may be able to assist using design time. More about Support for themes and how this works linked here.

Let me know how this goes!

To learn more visit the Shopify Help Center or the Community Blog.

SgroiInnovation
Visitor
2 0 1

Hi, Hilary thank you so much for linking that document! I was able to follow the clear instructions and change the gift card!!

Hilary
Shopify Staff (Retired)
551 79 133

Ah that's great to hear, nice work! Happy to help.

Thanks for posting an update and marking the topic as solved! 

To learn more visit the Shopify Help Center or the Community Blog.