How do I send a collaborator request in Shopify?

Kundalini1
New Member
9 0 0

Hi, what’s the process to send a collaborator request? When I arrive at the page with the code on it I’m directed to share that code, but what do I do?

Also, every time I try and add staff I am directed to Shopify help page which does not load

Replies 15 (15)

DigiDecoded
Shopify Partner
145 18 17

You are addding someone ? just enter there email and he will recived the code, and asked him to open the link on incogito, and enter the link.

Danish | Full Stack Developer @ Esire.Inc
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Kundalini1
New Member
9 0 0

I want them to be a collaborator, is adding them as staff technically the only way to do this? 

DigiDecoded
Shopify Partner
145 18 17

what exactly solution you are looking for? the other option is left to share the complete store credentials, which is not suggested. 
He might be facing the error due to multiple accounts logins on a same chrome window.

Danish | Full Stack Developer @ Esire.Inc
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Kundalini1
New Member
9 0 0

I am looking to send a collaborator request. You recommended to just add their email and apply the code. I see no place to add an email because every t8me I click to send a code the Shopify page for collaborator request will not load. It’s been doing this for days. 

DigiDecoded
Shopify Partner
145 18 17

DigiDecoded_0-1708346010841.png

 

when you come to this page, enter his or her email he will recived the code from shopify. you dnt have to do anything beside just adding his email.sometimes it goes to spam folder

Danish | Full Stack Developer @ Esire.Inc
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DigiDecoded
Shopify Partner
145 18 17

https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

you can read this manual as well for better understading

Danish | Full Stack Developer @ Esire.Inc
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Kundalini1
New Member
9 0 0

Thanks, but everything is the same problem. I’m always directed to Shopify help page and my desired page never loads.

this happens when I request to send a collaborator code and just happened with the manual you sent. 

DigiDecoded
Shopify Partner
145 18 17

can you share the screenshot what exactly error you are getting.

Danish | Full Stack Developer @ Esire.Inc
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Kundalini1
New Member
9 0 0

Probably not, thanks anyway

webwondersco
Shopify Partner
1036 157 154

@Kundalini1 Hope you are doing well

 

Collaborators are Shopify Partners who have access to your store. They're similar to staff but offer additional benefits. Collaborators can log in from their Partner Dashboard, and their access to your store can be removed from your store admin. Collaborators also don't count toward your store's staff limit.

Web Wonders | Shopify Partner | Connect here!
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Kundalini1
New Member
9 0 0

Hi thank you, same to you. Thank you for the description and details about this. It’s helpful 

webwondersco
Shopify Partner
1036 157 154

You can find your collaborator request code and review requests in Settings > Users and Permissions > Collaborators.

Web Wonders | Shopify Partner | Connect here!
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- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
a small Coffee Tip would be greatly appreciated. 🙂
Kundalini1
New Member
9 0 0

Well that’s not how it goes on my device, there is no collaborator option for me. 

webwondersco
Shopify Partner
1036 157 154

@Kundalini1 Could you please share the screenshot?

Web Wonders | Shopify Partner | Connect here!
- Question answered? Mark as Accepted Solution, reply helpful? Click Like
- Hire me, if you want to design, re-design, develop a store, or make changes to the pre-built store.
a small Coffee Tip would be greatly appreciated. 🙂
Kundalini1
New Member
9 0 0

Don’t think so, thanks for trying