How to get new email notification when new blog post comments?

Shane_Boland
Tourist
4 0 6

GOAL: I want to get notified, by email, when a customer posts a new comment on a blog post.

WHAT I’VE TRIED: I read all the other discussion forum posts I could find. The solution going around seems to be hooking up to an .atom RSS feed for unapproved comments. I have tried this, with multiple feed readers.

THE PROBLEM: The RSS feed method doesn’t seem to work anymore. I am using Feedly, and trying to add the following url https://homegrown-test-theme.myshopify.com/admin/comments.atom?status=unapproved

Anyone? I’ve tried everything I can think of. I tried asking live chat support and they told me to post here.

Replies 17 (17)
Shane_Boland
Tourist
4 0 6

Bump. anybody? please?

*cries for help echoes down dark, cavenous corridors*

Shane_Boland
Tourist
4 0 6
Shane_Boland
Tourist
4 0 6
Mark_Rosenberg
Tourist
7 0 8

Same here. This is a super basic feature...I'm kinda shocked it doesn't exist already. Anyone know of a workaround?

Rob11
Explorer
75 0 20

Hi Shane and Mark,

If you get tired of waiting for Shopify to expand their blog features, you may want to investigate the option of integrating a Wordpress (or similar) blog into your Shopify store.  This will give you much more features and control of your blog, etc.

Here's some information about starting/connecting a Wordpress blog on Shopify.

Also, there's a Shopify App that can help you import your existing blogs into Shopify with 1-click and keep them automatically synced

Disclaimer ... I'm not a blog expert and am not affilliated with any of these links, etc.  I cannot speak to the accuracy of the information.  I just thought I'd offer this possible solution that I've seen other store owner's use.

Best of luck!

Rob

Lixon_Louis
Shopify Partner
1193 35 268

@shane I used slack's incoming webhooks to get notified when someone posts a comment.

WalterCCG
New Member
4 0 0

@Lixon_Louis How do you do that? I didn't see a "blog comment" in the webhooks actions. Thanks.

Lixon_Louis
Shopify Partner
1193 35 268
WalterCCG
New Member
4 0 0

I mean that when you are setting up the webhook in shopify there's not and event that is blog comment:

 

Screen Shot 2019-02-20 at 8.54.40 AM.png

 

I understand how to set up the webhooks in slack, but you have to set up the webhook from shopify and that's the part I'm not getting.

 

Thanks!

Lixon_Louis
Shopify Partner
1193 35 268
{% if form.posted_successfully? %}
 //slack script
{% endif %}

You will find this condition in the article template 

WalterCCG
New Member
4 0 0

@Lixon_Louis ah, got it. That's perfect, thanks!

fuglett
New Member
1 0 0

{% if new_comment %}
<p class="form-message form-message--success">
{% if blog.moderated? %}
{{ 'blogs.comments.success_moderated' | t }}
{% else %}
{{ 'blogs.comments.success' | t }}
{% endif %}
<pre class="embedcurl">curl -X POST --data-urlencode "payload={\"channel\": \"#blog-comments\", \"text\": \"There is a new blog post comment, <https://casamspice.myshopify.com/admin/comments|click here>.\"}" https://hooks.slack.com/services/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</pre>
</p>
{% endif %}

 

 

This isn't working for me.  I'm able to take the actual curl command and have it work from a terminal window, but the code doesn't seem to be executing on the site. I'm not sure if I have it in the wrong place, or if my tags are wrong. I used this https://www.embedcurl.com/ to generate the html wrapper. Any pointers?

Marmee-Dear
Tourist
3 0 2

I am not techie and I have it figured out! Get the SHOPIFY app on your phone -- set an alarm on your phone for early a.m. and late p.m. and when it sounds off go to the app and check your "manage comments" -- arghhh! But that is about as good as it is going to get unless I switch to wordpress -- NOT doing it! 

Red_Cap_Tom
Shopify Partner
160 4 59

Hey @Marmee-Dear - on your other thread (

https://community.shopify.com/c/Shopify-Apps/NEW-APP-Blog-Comment-Notifications-free-service-is-fina...) I've posted a full (and tested working!) free solution, that does not require a use of the Shopify App or migrating to another platform. Native Shopify all the way! (well, almost... :))
 
Take a look and let me know what you think.
azhelyazkov
New Member
3 0 0

Seems like people have had the need to receive these notifications for very long time. The new "Nuttifier Blog Comment Emails" app is live and ready for use. It solves the problem in the simplest possible way. Install the app, choose an app plan and it will start sending emails. 

By default, it will send notifications to the shop's admin for all comments. You can, however, configure the notifications recipient as well as the comment statuses for which notifications are triggered.

Jon_at_Sunny
Tourist
20 0 1

I spoke to a few Shopify blog users with the same frustrations, so I made a small app that sends email notifications, and lets you approve or delete comments from the email. 


Feel free to check it out here: https://apps.shopify.com/blog-comment-manager

 

silverswallowco
Tourist
4 0 3

Yes, I'm very surprised Shopify doesn't have this feature. It seems like a basic feature of managing blogs. I decided to just disable blog comments. It's not ideal but better than paying for an app or testing custom code. Most of the comments we get are spam anyways. 

 

If someone finds out that Shopify creates a solution, please let me know.