My product image is trarnsparent or has a white overlay in brooklyn theme

Newworldprintin
New Member
6 0 0

My product image is trarnsparent or has a white overlay in Brooklyn theme. Here's the link to it https://new-world-printing-corp.myshopify.com/collections/publishing-materials.

Here's what it looks like

:broookkk.JPG

 

My url is https://new-world-printing-corp.myshopify.com/

Reply 1 (1)
Ollie
Shopify Staff
409 47 73

Hey @Newworldprintin.

Thanks for reaching out.

I appreciate the screenshots that you have added and providing the online store URL. Looking into this, it looks like you have a password protection page on the online store so I am unable to view the product images. You can remove the password protection page on the store by navigating to Online store > Preferences > Password protection. Just gather some additional context, have you made any custom coding changes to the theme? I would suggest making sure that the images that you are using for the products are clear and easy to view.

Looking forward to your reply.

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog