SKU can't be blank error when SKU is NOT blank

SKU can't be blank error when SKU is NOT blank

ckyeah
Visitor
2 0 5

When trying to upload photos for some variants I added, I keep getting an error message saying "sku can't be blank"... when it's not. I gave the new variants skus and got the "variant updated" message upon saving each one. But when I try to upload a photo for a variant (again, already saved with an SKU) I get the "SKU can't be blank" error and the photo won't save and I'm kicked back to the beginning. My SKUs aren't long and my process was working for several variants before the errors started.

Replies 21 (21)

fanzystuff
Visitor
1 0 3

Hi,

I have exactly the same problem, keep getting an error message saying "sku can't be blank"

joose
Shopify Partner
26 1 12

I have kinda same problem. I can't create a product without SKU (even if I don't tick the box "This product has a SKU or barcode").

 

There is 1 error with this product:

SKU can't be blank

BurntCreations
Tourist
6 0 4

Did you fix this? I'm having this issue now. Very frustrating.

Jenny

Jenny Henry
SocaMan
Visitor
1 0 3

this is driving me crazy, can someone from shopify at least reply?

joose
Shopify Partner
26 1 12

I was able to get this fixed by contacting shopify support. They said it was some configuration/etc kind of an issue that they were able to solve. It took a moment to get through the first stage customer support before they understood the problem (maybe a problem that I have to communicate the issue as non-native english speaker though)

Figbasketcroche
Visitor
1 0 1

I’m having this problem as well and don’t see anywhere where Shopify has addressed this.  Did I miss something?

ckyeah
Visitor
2 0 5

No, you didn't miss the answer. They never responded. 😞

0106Plus
Visitor
2 0 4

We found that entering the SKU as the first entry worked. 

The first text entry we made was the SKU, followed by all the other product info.

We then checked the box (featured in the screenshot) and saved the product.

It worked for us so it could be worth a shot. We hope it works for you.

Item SKU Box.png

SneakyJ
Tourist
3 0 2

Thanks! this worked

Meaganblech
Visitor
1 0 0

I deleted my previous listing attempt and tried this and it worked! Write the SKU first before anything else people! Thank you 0106Plus

ALL_Consulting
Visitor
1 0 0

This worked.  Thank you!!!! 

jam_chan
Shopify Partner
909 23 184

When is SKU becoming a required field?

BYOB - Build Your Own Bundles, SPO - SEO App to research keywords & edit social link preview

SneakyJ
Tourist
3 0 2

As someone else stated. Entering a SKU first before anything else fixes this issue. I just entered the product title and the SKU, then hit save as draft before going back and entering the product description, adding the media, prices, sizes, etc.

samkohl
Visitor
1 0 0

Amazing! This worked. Thank you!

Likmot
Visitor
1 0 1

Thanks a lot! That worked just fine. However I think shopify must resolve this problem ...

Eazylife1
Visitor
1 0 1

Click on all the variants then click actions then edit sku and just put random numbers there

 

Flynn12
Visitor
1 0 0

Solution!! Make a product called test and make the price $1, and put "Test" as the description. Then save it, and duplicate and edit it for however many products you need. If you have further issues, ask the support staff, they are very helpful and friendly

peachtreedesign
Visitor
1 0 2

I have been dealing with this issue for weeks. Support was ZERO help. They said I have to enter a sku first, then save it, then fill in the rest of the info. Which is fine for a listing from scratch even if annoying because no one writes a listing sku first. IT DOESN'T WORK ON DUPLICATED LISTINGS.

 

Shopify better fix this fast before I leave for Squarespace. It's infuriating, an exhaustive waste of time for small businesses and they don't seem to care because they aren't reporting all the complaints to the developer team which should be putting it back the way it was!!!! NOT ALL SMALL BUSINESSES AREN'T SKU ORIENTED - FIX IT! 

ANIPTAH
Visitor
1 0 1

Greetings. The solution I found was to make sure that locations don't have any location that requires a SKU. For example, I had a dropshipping location there previously and once I unchecked that it no longer said SKU required. Hope this helps you.

 

Screenshot 2024-04-16 232423.png

DmytroKryshtopa
Shopify Partner
1 0 0

It is possible to add SKU when editing products in bulk 
Here's how you can use the bulk edit mode https://help.shopify.com/en/manual/shopify-admin/productivity-tools/bulk-editing#select-bulk

justjami
Visitor
2 0 0

I just finished editing everything in bulk and the system said I needed SKUs, so I added them all and now I'm getting the error that says the SKU can't be blank.

justjami_0-1714455097611.png

 

Any ideas??