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Using Default template - image sizing questions

204471
Tourist
12 0 1

I just set up a new store.

I uploaded an image to the store and it is chopped off top and bottom - regardless of image size.

What is the width pixel * height pixel size?

See attachment

Replies 2 (2)
KetanKumar
Shopify Partner
34392 3444 11266

@204471 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
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Ajay_kumar_dev
Shopify Partner
176 16 14

Hi @204471 

I have checked your Shopify store (https://screaminanushotsauce.myshopify.com/), it contains a poor image quality hero image. Replace with HD resolution image. 

As I can see, the image resolution is too low. Have a look --- https://cdn.shopify.com/s/files/1/0582/3725/5850/files/FlamesforSecondImage.png?v=1626730323

For better results, add HD image resolution picture 1024 x 1024 

Thanks

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