Why are collections not fully loading in the admin panel?

swishlatvija
Explorer
62 0 8

Hello,

 

We are experiencing issues with the Shopify Admin panel. For some unknown reason, our collection list isn't fully loading. It gets to the Shoot-A-Way collection, however, afterward, it doesn't load. We also tried viewing from Chrome Incognito mode but we get the same issue. Perhaps someone has any ideas?

 

This collection "Shoot-A-Way" is the last one on the first page if we check Products ->Collections.

 

An image of the issue is below. 

 

Screenshot (18).png

 

 

Replies 5 (5)

wnt1987
Shopify Partner
17 0 3

hello,

I think that is JS Issue. please check the console in the browser  

wnt1987_0-1673886559937.png

 

Webnexttech || Shopify Expert || Created 500+ custom stores
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution.
- For further discussion, contact: Email ID- ankit.friend07@gmail.com | Skype: wnt1987
swishlatvija
Explorer
62 0 8

Hi @wnt1987, thanks for the message. I attached a screenshot below. Any suggestions?

 

consule JS.png

wnt1987
Shopify Partner
17 0 3

Hello,

I just checked your Snapshot "CDN. Shopify" Showing 404 Error I think you using ANy Custom App that App giving You an Error. because Some react Error also showing in your Snapshort

wnt1987_0-1673887048833.png

 

Webnexttech || Shopify Expert || Created 500+ custom stores
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution.
- For further discussion, contact: Email ID- ankit.friend07@gmail.com | Skype: wnt1987
swishlatvija
Explorer
62 0 8

thanks for your effort! Any ideas on how to fix it? Should I reach out to Shopify directly?

wnt1987
Shopify Partner
17 0 3

Without Any Details, i don't give you  any solution. 

Webnexttech || Shopify Expert || Created 500+ custom stores
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution.
- For further discussion, contact: Email ID- ankit.friend07@gmail.com | Skype: wnt1987