Why are my product images displaying incorrectly on mobile?

Why are my product images displaying incorrectly on mobile?

camilaf
Visitor
2 0 1

Hello!

I'm having issues with the size of product images on the mobile version. It looks perfect on website. www.camilaprints.com

Captura de Tela 2021-10-19 às 20.01.07.png

 

Thank you!!

Reply 1 (1)

Marty
Shopify Staff (Retired)
512 74 103

Hi, @camilaf.

Thanks for your message, I would be happy to offer you some assistance with this. This looks like your theme is re-arranging the product images, rather than re-sizing them, this looks like it is native to your theme as many times when you switch a theme to a mobile view it will need to optimize your site for that size change. What theme are you using for your shop? If you are using a third-party theme, your best bet would be to reach out to the developers of your theme to take a look, however, this may not be something that can be changed natively and may require coding by a Shopify Expert or local developer. 

Please feel free to reach back out here with any further context or questions, we are always happy to chat! 

To learn more visit the Shopify Help Center or the Community Blog.