Why can't I change my WhatsApp number with code?

[Singgate2024]

Header cannot change whatsapp number with code

[Singgate2024]

 

How to change it? Because it was changed by the previous person. I just took over. Asked customer service and they said it's in the code.

[Dan-From-Ryviu · Accepted solution]

Hi @Singgate2024 

You can try to find and change it from your Online Store > Themes > Edit code > header.liquid file 

[PageFly-Noah]

This is Noah from PageFly - Shopify Page Builder App

Hi @Singgate2024  , Normally if it is code you will find it in file related to that element: header.liquid  or file theme.liquid (if code is JS). If you can't find it, can you send the url so I can search for the element and write code to change it?

Best regards,

Noah | PageFly

[tmyusuf]

If it is code, you can usually find it in the header.liquid or theme.liquid file (if the code is JS) associated with that element. Could you email me the URL if you are unable to locate it so I can look for the element and modify it using code?

Best Regrads
Yusuf

[hodayleman]

Check whether the old phone number you entered is currently registered on your WhatsApp account. You can see what phone number is registered by going to WhatsApp Settings. Then, tap your profile photo. If your old phone number isn't registered, register it first before you try to change your phone number again.

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