Why does my product image keep getting cropped?

devotedluv4
Visitor
2 0 0

No matter what I do my product image seems to be cropped every time. I have tried codes, resizing it and compressing the file.

Replies 4 (4)

Dan-From-Ryviu
Shopify Partner
7549 1459 1454

What theme are you using? You may check if your theme has the option to set image size from your Online store > Themes > Customize > Products > Default products > Product information. Screenshot_1.jpg

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devotedluv4
Visitor
2 0 0

I am using a debutify theme. That doesn't seem to be an option on my end.

debutifysupport
Shopify Partner
125 17 54

Hi @devotedluv4 I would suggest you to please try to deactivate an add-on in the theme settings > debutify standard add-ons > Product Image Crop.

Thank you for choosing Debutify!
Technical Support Team | Debutify CORP
debutifysupport
Shopify Partner
125 17 54

If you need any further help, please reach out to us at support@debutify.com
Thanks! 

Thank you for choosing Debutify!
Technical Support Team | Debutify CORP