Why is my collapsible content not functioning properly?

JardinYMas
Visitor
3 0 0

Collapsible content is malfunctioning. Row content is showing up next to the heading, as shown in the image below. Any idea of what could be the cause? Thanks!

 

Here is the store's url https://jardinymas.uy/pages/preguntas-frecuentes

 

collapsable_content_not_working.png

Online store for artificial plants, trees, grass and home decoration.
Replies 5 (5)

kazi
Shopify Partner
569 87 109

@JardinYMas  Hello can you share the pass?

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd

JardinYMas
Visitor
3 0 0

Hi @kazi!! Sorry, my bad.. I just removed the password requirement, thanks!!

Online store for artificial plants, trees, grass and home decoration.
kazi
Shopify Partner
569 87 109

@JardinYMas here it works perfect on Dawn theme can you update your theme and try on updated copy?

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd

JardinYMas
Visitor
3 0 0

@kazi I'm already using the last version.. I ended up starting from scratch and it's working now. I don't know what may have been the cause, probably some custom css I added, but not sure.

 

Thanks for your help!!

Online store for artificial plants, trees, grass and home decoration.
kazi
Shopify Partner
569 87 109

It would be the css/js conflict 🙂

▶️ If you need more help with your Shopify store
Speed Optimization | Theme Customization ? ☎️ WhatsApp ✉️Email Skype: kof.bd