Why is my Dawn theme's rich text font not displaying properly on mobile?

Why is my Dawn theme's rich text font not displaying properly on mobile?

SeoulSurvivor
New Member
8 0 0

Hi there guys,

 

Wondering if someone might be able to help me out with some advice. 

 

I am using Dawn theme and I have a rich text field with e.g. a specific font. Said font is viewable on both Desktop and Mobile view in Shopify editor, but when I preview the page, it can only be viewed as selected font on desktop, however on a separate mobile device or tablet it only picks up the templated text style as in the theme. 

 

First image is Shopify editable desktop and mobile view.

SeoulSurvivor_0-1702963059663.png

 

Below is when previewed only on a mobile device or tablet, the font does seem to translate to those devices using Brave, Edge or Chrome.

SeoulSurvivor_1-1702963245087.png

 

I have not launched my website yet and am only in design phase and Shopify is new to me so would love some advice on if I can solve this with CSS, thanks in advance guys, appreciate it...

 

Regards

 

MJ

 

Replies 5 (5)

theycallmemakka
Shopify Partner
1786 435 462

Hi @SeoulSurvivor ,

 

Can you provide link to your store?

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BSS-Commerce
Shopify Partner
3477 464 551

Hi @SeoulSurvivor ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

If our suggestions are useful, please let us know by giving it a like, marking it as a solution, or donating here .


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Need help from our expert? Kindly share your request with us via community@bsscommerce.com


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SeoulSurvivor
New Member
8 0 0

Hi BSS - I have a lot of unpublished pricing and strategy on my site, is there any way you can offer a solution without seeing my unfinished store?

 

Cheers

theycallmemakka
Shopify Partner
1786 435 462

Hi @SeoulSurvivor ,

 

You can share a preview link to your store. No other people will be able to see the store except the one that has the URL.

Support Me: Buy me a Coffee


For quick response - Message Me


Ping me at: theycallmemakka@gmail.com

SeoulSurvivor
New Member
8 0 0

Hi Makka 

 

Thanks for that - is there any way I can contact you to get you the link and password without it appearing on community forum, I don't use WhatsApp

 

Also sorry for the delay - Christmas and all 🙂

 

Regards