Shopify themes, liquid, logos, and UX
I was updating the titles and descriptions for my products and now two of them begin to render and then completely disappear. I have confirmed this is the same on desktop and mobile. The URL is https://realskincare.com/products/organic-deodorant. I simply updated the text in the two fields and pressed save. Any help would be greatly appreciated.
HI @RealSkinCare ,
Do you have knowledge of liquid coding? If you have then open your product template and check did you forget to close any div,p, or any other tag.
And if you do not have any idea about coding then I can help you with this by checking your theme code.
I appreciate your reply. I didn't make any code changes, I updated the title and description through the product tab. I attached a video of the issue.
@RealSkinCare , I have checked and it looks like some js or any app can add some class or js to hide that section. I have removed that class from inspecting and showing content like the attached screenshot.
can you check your product template if any hide-related classes are there or not?
Does this happen for only one product that you have shared the URL above?
Only two of the products, this is the other one https://realskincare.com/products/organic-lip-balm
Are you able to give theme code access or theme code? So, I can check and let you know about the issue.
Hello @RealSkinCare ,
You can try to follow these steps:
<h1>{{ product.title }}</h1>
<p>{{ product.description }}</p>
Save changes
Hope this can help.
Ali Reviews team.
I appreciate your reply. I didn't make any code changes, I updated the title and description through the product tab. I attached a video in the reply above. Any help is greatly appreciated.
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