Why is my product price displaying twice and how can I fix it?

Bennie01
Tourist
12 0 1

EF1F166F-4056-42CD-978D-056A88176E6B.png

 hello I got a big problem. My products are showing the price twice & I can’t figure out how to change it. Please somebody let me know what to do thank you 🙏 

Replies 28 (28)

PaulNewton
Shopify Partner
6275 574 1324

If this is a recent issue this could be several things, if you recently

  • changed theme settings such as adding content blocks turn off that setting or remove those blocks
  • installed an app you may need to uninstall or disable the app or contact that apps support
  • uninstalled an app there may be left over code you need to remove
  • changes your currency formatting in your admin check that you didn't duplicate anything. https://help.shopify.com/en/manual/payments/currency-formatting

Beyond that others need a store url and storefront password to inspect any problems.

 

If you need it diagnosed and fixed contact me at paull.newton+shopifyforums@gmail.com with store url&storefront password, and reference this threads url and provide any other relevant details.

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Bennie01
Tourist
12 0 1

 Thank you very much that work great but now I still have one other question  so as u can see in the picture below where it says   (Similar Products)   It’s in a different language & that’s the only part of the theme I can’t seem to figure how to edit  please any tips would be greatly appreciate 

 

Bennie01
Tourist
12 0 1

2F87E160-1DC5-44B2-8C2F-A2AEC5963864.jpeg

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - check online store->themes->Actions->languages and check products tab to find if you have in it... else we will need to check code

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Bennie01
Tourist
12 0 1

0F57A628-7004-4B99-BEEB-AA6F6EE85F4C.png

 so this what it looks like. Is anything wrong?

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - then may not be in languages settings... then we need to check code for this particular section, please check recommended products section in theme files

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Bennie01
Tourist
12 0 1

I’m sorry but I can’t find anything named recommend products

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - can you give me collaborator access? I will send request, I will check it.. can you share this page link

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Bennie01
Tourist
12 0 1

Yes I can give you access. What do you need? My store domain ??

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - yes, need domain name

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Bennie01
Tourist
12 0 1

better-quality-better-price.myshopify.com

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - i sent request, please check

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suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - can you please share the page link where you have this text in screenshot?

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Bennie01
Tourist
12 0 1

I can try if I can figure out how. Let me check real quick 

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - please check now

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Bennie01
Tourist
12 0 1

Yup you got it. Thank so much 🙏🙏

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - welcome

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suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - got it, sorry i think it was not loaded properly at first

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suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - it is here in customizer, what text do you want?

 

suyash1_0-1632889213207.png

 

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Bennie01
Tourist
12 0 1

Just just it to English its suppose to say (Similar Pruducts)

Bennie01
Tourist
12 0 1

Could you tell me how you did that just for future change preferences? Thank you 🙏 

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - it is in online store->customize and select product, you have all sections in it, go through them

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Bennie01
Tourist
12 0 1

Ok thank you 🙏. I’ll check it out tomorrow & let ya know 

aurealis
Visitor
3 0 0

How did you fix it I am having the same problem and I am not able to resolve it.

 

suyash1
Shopify Partner
9134 1137 1485

@Bennie01 - can you please share your website link?

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aurealis
Visitor
3 0 0

i have got the same problem. Could you guide me please

suyash1
Shopify Partner
9134 1137 1485

@aurealis - what issue are you facing? can you send website link?

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aurealis
Visitor
3 0 0

yes sure this is the website:

https://theaurealiss.com