Solved

Why is my store's home page suddenly blank?

CW5
Explorer
80 5 9

Hi, our store site home page has suddenly gone blank. It was working fine till last night. No code changes made. Grateful for any help. Urgent matter please.

I will share url via DM. 

Thanks!

Accepted Solution (1)
CW5
Explorer
80 5 9

This is an accepted solution.

We are so grateful to @Dan-From-Ryviu for all his help yesterday to fix the issues. I am not entirely sure what caused it and how he fixed the problems, but thank him for his professional help in quickly identifying and then fixing the problem. 

Highly recommend Dan for his work on Shopify related technical help.

Cheers!  

View solution in original post

Replies 10 (10)

Dan-From-Ryviu
Shopify Partner
7558 1460 1456

Hi @CW5 

Please share your store link to check

- Helpful? Like or Accept solution! - Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
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- Enjoy 1 month of Shopify for $1. Sign up now

CW5
Explorer
80 5 9

This is an accepted solution.

We are so grateful to @Dan-From-Ryviu for all his help yesterday to fix the issues. I am not entirely sure what caused it and how he fixed the problems, but thank him for his professional help in quickly identifying and then fixing the problem. 

Highly recommend Dan for his work on Shopify related technical help.

Cheers!  

Dan-From-Ryviu
Shopify Partner
7558 1460 1456

You are very welcome, @CW5 

- Helpful? Like or Accept solution! - Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

qal0012
Tourist
4 0 1

Hi, i am having same issue with my store, compelty blank

 

melbadvanceflooring.com

Dan-From-Ryviu
Shopify Partner
7558 1460 1456

Hi @qal0012 

Please visit your Online Store > Themes > Edit code > open theme.liquid file, add this code below <head> 

 

<style>
#veda-root { opacity: 1 !important; }
</style>

 

 

Or check the issue with an app name containing Veda because it caused this issue

Screenshot 2024-04-02 at 13.32.47.png

Best Regards,

Dan

- Helpful? Like or Accept solution! - Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

qal0012
Tourist
4 0 1

Hey, I deleted the VEDA App and still same issue

 

Dan-From-Ryviu
Shopify Partner
7558 1460 1456

So please add this code to your theme.liquid file, after <head> element

<style>
#veda-root { opacity: 1 !important; }
</style>

- Helpful? Like or Accept solution! - Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

qal0012
Tourist
4 0 1

Thank you so much 

Dan-From-Ryviu
Shopify Partner
7558 1460 1456

You are very welcome!

- Helpful? Like or Accept solution! - Buy me a coffee
- Ryviu - Product Reviews app, collect product reviews, import reviews from AliExpress, Amazon, Etsy, Shopee and Walmart and CSV.
- Lookfy app: Easy and fast to create Photo Gallery, Lookbook, Shop The Look
- Enjoy 1 month of Shopify for $1. Sign up now

suyash1
Shopify Partner
9140 1138 1485

@CW5 - can you please share the link?

To build shopify pages use pagefly You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.
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