Why is product information missing on my website?

Why is product information missing on my website?

HelloCuddlePupz
Visitor
1 0 0

Hi,

Some of the sections for our product information has dissapeared (Title, Price, Quantity indicator). The boxes are still there but they appear blank and not sure how to solve the issue. Can anyone help? 

here is the website: https://cuddlepupz.com/

Example Image below 

 

Screenshot 2023-10-09 at 15.10.57.png

Reply 1 (1)

Imogen
Shopify Staff
2045 226 386

Hey there, @HelloCuddlePupz. Thanks for reaching out to the Shopify Community with your Product Page issue. My name is Imogen, and I'm happy to take some time to chat with you about what you're experiencing!

 

In order for me to assist in troubleshooting, I do need to have additional information. Can you please answer the following questions:

 

  • Can you let me know what theme you're using in your store?
  • Can you let me know if you've recently added any apps to your store, or added coding to your store?
  • Can you provide me with a URL to your store so I can see this error for myself?

Please, follow up with me here when you can. I'll keep my eyes peeled for your reply!

Imogen | Social Care @ Shopify 
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