Why is there extra space on my mobile thank you page?

coco44
Excursionist
60 1 7

Hi,

Is that normal that I have this extra space/section on mobile on the thank you page? Just below the order sumarry.

Not sure if Shopify is designed like that or if this is a bug? If yes how to remove it?

coco44_0-1632848352347.png

 

Thanks,

C.

Replies 9 (9)

Akibhusen
Shopify Partner
715 121 148

Hi @coco44,

If you are using Shopify plus plan then only you can update the CSS on the checkout page. Else you can't add your additional CSS to the checkout page.

coco44
Excursionist
60 1 7

Hi, 

Thanks for your answer but is that a bug just for me or this is common to all Shopify users?

Best,

C

Akibhusen
Shopify Partner
715 121 148

Can you please share your store URL? So I can check and compare with others.

coco44
Excursionist
60 1 7

Hi, 

I sent you a message in private. 
did you receive it? 
All my best, 
C

Kinjaldavra
Shopify Partner
2302 570 1424

hello @coco44 


Please provide website url and if your store is password protected then also provide password So I will check and provide a solution here.

coco44
Excursionist
60 1 7

Just sent you a DM thanks a lot. 

coco44
Excursionist
60 1 7

Hello  

yakjw83
Visitor
1 0 0

I think its normal because I also faced this type of confusion while suing mypage on mobile but you can take it easy because this space is looking normal.

coco44
Excursionist
60 1 7

Thanks for that information @yakjw83 

@Natztech @Akibhusen are you able to confirm the space on mobile is normal?

Best,

Corto