Why isn't my online store functioning after launch?

Why isn't my online store functioning after launch?

Hhh3
Visitor
1 0 0

after i lauch the store nothing is working. when i go check out the product nothing is working i don't know what is the problem 

Reply 1 (1)

Marty
Shopify Staff (Retired)
512 74 103

Hi, @Hhh3.

Thanks for your message, we are sorry to hear you are experiencing issues with your shop. Are you getting any specific error messages when you try to check out with your product and have you also ensured you have set up a payment gateway under settings>payments with your bank account to capture said payments? For example, you could have potentially set up Shopify Payments or PayPal as gateway options. I would be happy to take a closer look if you reply back here with your store URL so I can access the site and investigate further.

I hope to hear from you soon and thanks again for reaching out! 

To learn more visit the Shopify Help Center or the Community Blog.