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Apply discount together with free shipping

Solved
Tehreem
Shopify Partner
22 0 26

Hi,

 

Is there a way I can apply a fixed discount (or percentage) together with free shipping? Or any workaround?

 

Thanks

Replies 331 (331)
Haydes77
New Member
1 0 2

Hi Peter,

Please throw an extra big vote from me to this issue too. This has been identified as our biggest source of abandoned carts. We have an ongoing discount code for new customers off their first order, with over half dropping out because it takes them below the free shipping threshold. We can't reduce the free shipping threshold across the board, but need to be able to offer it to these customers who use the promo code. Reading through the comments seems this one is widespread across the community and needs to be addressed. Appreciate the follow up to get a resolution soon.

I'm no IT whizz, but surely a 'give this discount code free shipping' check box is all that's required.

Thanks,

Hayden

Per_Arne
Excursionist
16 0 4

Hi Peter. Please add my vote as well... 👍

Trevor
Community Moderator
Community Moderator
3235 438 775

@Kevin_222 

 

You're not missing anything I'm afraid. This is a limitation of the platform; however, we are actively looking into getting this added in the future. I've added your vote to the feature request. 

 

@Haydes77 

 

Thank you for providing an example of a use case for how this feature will benefit you & your business. I've gotten that feedback added to the feature request. 

 

@Per_Arne 

 

I've added your vote!

Trevor | Community Moderator @ Shopify
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Jacqueline1983
New Member
2 0 3
Would really want to see this feature too. It really shouldn’t be a hard thing to add. Tons of other platforms allow this. As a shopper myself, I feel that the merchant isn’t being honest when they tell me I cannot stack my entitled discounts. Now I know that it’s the platform’s fault and shoppers don’t know that.
FabFantasies
Excursionist
14 0 12
Can we have an ETA on this feature? This has been a request for months now. I believe it’s quite a high priority issue for many businesses. It’s not a design but a revenue affecting problem. Would like to understand when will be implemented . Thank you.
ss7
Tourist
7 0 2

Please add my vote as well - every major shopping cart supports this.

Trevor
Community Moderator
Community Moderator
3235 438 775

Hi, @ss7@FabFantasies@Jacqueline1983!

 

I don't have an ETA to share at this time, however, can confirm I've added your votes to the existing ballot. When our teams fully implement the feature, we will update our Announcement page to let everyone know. 

 

Thank you!

Trevor | Community Moderator @ Shopify
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Ben49
Tourist
4 0 18

Glad to see someone at Shopify actually actively considering this.  Finally.  I consider this an embarrassing feature gap for Shopify.

 

Please add my vote to this feature.

FabFantasies
Excursionist
14 0 12

I would like to add another but related issue to combining discounts.

I would like to allow my customers to use the Coupon Codes at checkout on the items that are already on sale.

Currently this doesn't seem to function and I couldn't find a way to opt in.

Would be nice if the business owners had more control to stack the discount options.

This would increase the conversion rates in the stores.

Risa
Shopify Partner
327 16 37

Hi there,

 

App Selly can offer multiple discounts per order.

 

https://apps.shopify.com/selly

 

Let's check it out.

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
AlvinUX
New Member
2 0 1
Hi Peter,

we are an ecommerce from the Philippines and we badly needed this feature.

Please add my vote to this. Thank you
Trevor
Community Moderator
Community Moderator
3235 438 775

@AlvinUX 

 

Thank you for expressing your interest. I've added your vote! 

Trevor | Community Moderator @ Shopify
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Jacqueline1983
New Member
2 0 3
Thanks for sharing. 🙂
Haven’t download the app to try. Frankly I do feel reluctant to have to pay for something that Shopify should have from the start.
Shopwoven
New Member
1 0 1
Please add our vote for this feature, too!
RealScooters
New Member
1 0 2

ADD MY VOTE AND GET THIS FEATURE DONE! This should be a standard feature SHOPIFY, not a requirement for some 3rd party... come on now!!!!!!!!!

BKMc
Excursionist
11 0 9

Hi Peter, can you let us know what the total on the votes on the ballot is so far? And, just as important what is the magical number of votes needed to get the teams to work on this feature? One thing to keep in mind is that a lot of these sites are people's business' and their income and things like "maybe, kinda, sorta, hopefully, if we pray and vote and cross our fingers" isn't the best way to plan for the future of a business. Appreciate you replying to the messages and nothing personal, but please make the effort and give us information we can actually work with. 

kyledh_glas
New Member
1 0 2

Add my vote too!

Trevor
Community Moderator
Community Moderator
3235 438 775

@kyledh_glas , @RealScooters , @Shopwoven 

 

I've added your vote!

 

@BKMc 

 

This wouldn't be information that I'd be able to provide; however; I can give a bit of insight into how a feature request is brought to light. When reviewing whether a feature request is viable, we don't only look at the total number of votes. The type of stores, the geolocation, the specific use cases, and a variety of other factors play into what determines what features we should work towards. We also have to consider the impact this type of feature would have, both positive, and negative and how do we mitigate the negative outcomes, while still providing the positives. For example, this type of feature if used incorrectly could cause financial damage to the store owner as stackable discounts allow customers to essentially "cheat" the system. 

 

I would love to see this feature added to the platform, however; these type of things do take time to create, test, and implement to ensure all factors are considered. While I can't provide an ETA, I can assure you that our teams are reviewing this feature request, it's risks, it's positives, and it's impact so that we can better the platform for you and everyone else's business that would benefit from stackable discounts.

Trevor | Community Moderator @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
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Allison_Foley
Shopify Partner
7 0 4

Please add my vote as well. Several of our affiliates have requested this exact type of discount, and it's frustrating not to be able to offer it. Thanks for your assistance, Peter!

fishpond
New Member
1 0 1

Can you add my vote too please!