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Can anyone reach live Shopify help in Australia?

LV2023
Visitor
1 0 0

Hi there, just wondering if anyone is having success with reaching live shopify help in Australia, because I can't reach them?!

Accepted Solution (1)

Victoria
Shopify Staff
2145 150 252

This is an accepted solution.

Hi, @LV2023.

 

Welcome to the Shopify Community.

 

I understand you're having issues connecting with our support team. Could you provide a bit more details on the following:

 

  • Are you experiencing issues navigating to help.shopify.com and connecting with a Support Advisor?
  • What error messages/specific issues are occurring?
  • Please share a screenshot or video of the issue.
  • What steps have you taken leading up to the issue?
  • Have you tried using another device, browser or incognito window?

 

I look forward to your reply!

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Victoria
Shopify Staff
2145 150 252

This is an accepted solution.

Hi, @LV2023.

 

Welcome to the Shopify Community.

 

I understand you're having issues connecting with our support team. Could you provide a bit more details on the following:

 

  • Are you experiencing issues navigating to help.shopify.com and connecting with a Support Advisor?
  • What error messages/specific issues are occurring?
  • Please share a screenshot or video of the issue.
  • What steps have you taken leading up to the issue?
  • Have you tried using another device, browser or incognito window?

 

I look forward to your reply!

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog